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Description
Position: Member Services Representative
Department: Member Services
Reports to: Manager, Member Services
FLSA Status: Non-exempt
Pay Grade: 13
JOB SUMMARY
Establish a relationship with members throughout the customer journey and beyond. Provide extraordinary customer service, communicate effectively, advocate for members, and work to retain them.
Responsibilities:
MEASURE OF SUCCESS
COMPETENCIES
ESSENTIAL RESPONSIBILITIES
This position description should not be construed to imply that the requirements are the sole standards for the position. Incumbents are expected to perform all assigned duties as required.
Requirements
EDUCATION AND EXPERIENCE
REQUIRED SKILLS
BENEFITS
Full Time
Insurance
$39k-48k (estimate)
10/19/2023
06/20/2024
waepa.org
FALLS CHURCH, VA
50 - 100
1943
Private
GEORGE GODDING
$10M - $50M
Insurance
WAEPA is to provide access to products and services that promote the health, welfare, and financial well-being of its members.
The job skills required for Member Services Representative include Customer Service, Products and Services, Billing, Call Center, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.