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VXI is looking for highly motivated and qualified Customer Service Representatives to work on-site in our world-class contact center in Morrow, GA.
As a Customer Service Representative, you will be responsible for providing excellent customer service and support to our client's cardholders who are calling in for support with their pre-paid cards or with inquiries related to fraudulent activities and suspicious transactions involving their credit cards. You will handle inbound customer inquiries, resolve issues, and assist customers with card-related matters. You will also play a critical role in mitigating fraud risks by identifying and investigating potential fraudulent incidents, providing support to affected cardholders, and taking appropriate actions to protect their accounts and personal information. You will be a crucial link between our client and their customers, ensuring a positive and seamless cardholder experience.
Key Responsibilities:
Operating hours
*** You must be available to work anytime during center operating hours including Saturdays, Sundays and holidays ***
Training
*** You must be available to attend 100% of your training, no time can be missed ***
What You Bring
What you will get
Job Type: Full-time
Pay: From $17.00 per hour
Work setting:
Work Location: In person
Part Time
$36k-45k (estimate)
10/19/2023
04/15/2024
vxiusa.com
Vienna, VA
100 - 200