DIRECTOR OF INTERNATIONAL STUDENT SERVICES & GLOBAL AFFAIRS 
BARGAINING UNIT VSCUP, GRADE: 14, FLSA: EXEMPT
BASIC FUNCTION
Provide forward thinking leadership in the strategic growth and development of a comprehensive international and global affairs student support system for the benefit of both international and domestic students. Fulfill all responsibilities and duties as the Principal Designated School Official for Vermont State University. Plan, coordinate, and
deliver programs and events that aim to foster international and multicultural student belonging, development, retention, and graduation or completion. Oversee study away programs and support and centralize faculty-led study abroad experiences.
ESSENTIAL DUTIES & RESPONSIBILITIES

• Serve as VTSU’s Principal Designated School Official with broad oversight of I-17 management, updates, and international student services.
• Process requests and update student records for the Student Exchange Visitor Program (SEVP) in SEVIS to ensure institutional and student non-immigration compliance.
• Work collaboratively across departments and within Student Success to achieve Vermont State University student success goals, the university’s mission and vision,
  accessibility requirements, and diversity, equity, and inclusion initiatives.
• Train key stakeholders across divisions and campuses as Designated School Officials (DSO) to issue I-20s, travel signatures, and other immigration documents and
  authorizations for F-1 and J-1 international students and alumni engaged in post-completion employment in the U.S.
• Closely collaborate with admissions regarding the enrollment process for international students. Provide recommendations for admission criteria for both fully
  admitted students as well as students eligible for the Pathway Program as part of the VTSU I-17 authorized programs.
• Serve as institutional and state leader in fulfilling F-1 and J-1 visa regulations/SEVP compliance and VTSU institutional policies.
• Engage with both national and regional professional international educator communities and regularly utilize resources such as the NAFSA Adviser’s Manual,
  knowledge communities, and Region XI network to stay abreast of changes.
• Lead the content, development, and continued improvement of pre-arrival communications for incoming international students in collaboration with admissions and student success staff.
• Oversee and integrate the International Student Orientation program with other university orientation activities, including hiring, training, and supervising student
  interns and leaders, with the support of admissions and student success staff.
• Oversee study abroad and study away opportunities for VTSU students. Coordinate with faculty to centralize faculty-led study abroad experiences.
• Serve as coordinator for National Student Exchange Program (NSE) and International Exchange Program (ISEP).
• Demonstrate inclusivity and provide excellent customer service across all modalities, including in-person, telephone, e-mail, video call, live chat, texting, and the like.
• Coordinate the development, implementation, and assessment of interventions and programming designed to reduce achievement gaps in student populations as determined by data analysis.
• Provide ongoing technical and cultural competency training regarding international student support needs, study away opportunities, and advising needs to staff and faculty across divisions, departments, and content areas.

SUPERVISION RECEIVED
Direct supervision received from AVP of Advising & Career Development
SUPERVISORY RESPONSIBILITY
Direct supervision of one to two staff members, along with direct and indirect supervision of student employees.
MINIMUM QUALIFICATIONS
Bachelor’s degree in appropriate discipline. Two to four years relevant experience, or experience from which comparable knowledge and skills are acquired.
PREFERRED QUALIFICATIONS
Master’s degree in appropriate discipline with two to four years relevant experience, or experience from which comparable knowledge and skills are acquired.
KNOWLEDGE, SKILLS, & ABILITIES
Knowledge:

• Understanding of the educational goals and objectives of Vermont State University.
• Understanding of F-1 and J-1 non-immigrant student visa types and demonstrated command of immigration regulations for F-1 and/or J-1 student visa holders.
• Experience using SEVIS as a DSO and/or ARO.

Skills:

• Effective interpersonal and intercultural communication skills to work with a wide range of constituents including students, parents, staff, faculty, and community members.
• Strong organizational and administrative skills with attention to detail and a high level of discretion managing confidential information.
• Strong analytical and problem-solving skills.

Abilities:

• Demonstrated ability to positively influence student skill development, such as communication skills, leadership skills, academic skills, technical skills, non-cognitive or ‘soft’ skills, and social skills.
• Demonstrated ability to foster student development in the attainment of student success goals, such as academic purpose, sense of belonging/identity, agency, career readiness, civic readiness, access & equity.
• Demonstrated positive attitude regarding Vermont State University and a desire to improve student outcomes.
• Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment.
• Ability to meet all the Department of Homeland Security (DHS) requirements to serve as a DSO and ARO.

Location: Vermont State University Castleton campus with travel requirements to the other campuses.
This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification. 

Vermont State University is a part of the Vermont State Colleges System (VSCS). VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS strongly encourages applications from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact our HR office for assistance with accommodations at humanresources@vermontstate.edu.

NOTE: This job is subject to a fingerprint-supported criminal background check. Any offer of employment is contingent upon the satisfactory results of this check.