6 Hiring Remote-Training Specialist, ServiceNow-Atlanta, GA, 30318 Jobs in Atlanta, GA
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Varian Medical Systems Inc, Corp Headquarter
Atlanta, GA | Full Time
$85k-106k (estimate)
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Hiring Remote-Training Specialist, ServiceNow-Atlanta, GA, 30318
$65k-82k (estimate)
Full Time
1 Week Ago
VSV WINS INC. is Hiring a Remote Hiring Remote-Training Specialist, ServiceNow-Atlanta, GA, 30318
Position: Training Specialist, ServiceNowLocation: Atlanta, GA, 30318Remote only Duration: 6 monthsPay rate: $55 per hour Skills: Service Now, Training, Webinars, Documentation
Experience level: Mid-senior
Experience required: 5 Years
Education level: Bachelor's degree
Relocation assistance: No
Summary
Strong knowledge of Service Now platform features, functionality, and best practices.
Proven experience in designing and delivering effective training programs, including curriculum
Proven experience in designing and delivering effective training programs, including curriculum development and training materials creation.
Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.
Strong attention to detail and accuracy in end user documentation.
Ability to work independently and collaboratively in a fast-paced environment.
Experience in end user communications and technical writing, including creating user guides, system documentation, and knowledge base articles.
Experience in creating end user communications and other outreach artifacts, such as email communications informing users of upcoming releases, internal social media posts, and infographics.
Familiarity with ITIL processes and ServiceNow ITSM modules is preferred.
Ability to work with cross-functional teams and interact with stakeholders at all levels of the organization.
Requirements
Conduct training sessions, workshops, and webinars to educate end-users on Service Now functionality, best practices, and troubleshooting techniques.
Evaluate training effectiveness through assessments, surveys, and feedback, and make necessary adjustments to training programs as needed.
Develop and maintain end user documentation, including user guides, system documentation, knowledge base articles, and release notes, to support Service Now implementations.
Collaborate with subject matter experts, technical teams, and stakeholders to gather information and ensure the accuracy of end user documentation.
Stay updated on ServiceNow platform updates, new features, and best practices to continually improve training programs and end user documentation.
Note
Experience level: Mid-senior
Experience required: 5 Years
Education level: Bachelor's degree
Relocation assistance: No
Summary
- As a Service Now Trainer and Tech Writer, you will be responsible for designing, developing, and delivering comprehensive training programs to end-users' documentation to support the Service Now platform implementations.
- You will play a critical role in ensuring that Service Now users have the necessary skills and knowledge to effectively utilize the platform, and that end user documentation is accurate and up-to-date.
Strong knowledge of Service Now platform features, functionality, and best practices.
Proven experience in designing and delivering effective training programs, including curriculum
Proven experience in designing and delivering effective training programs, including curriculum development and training materials creation.
Excellent written and verbal communication skills, with the ability to convey technical concepts to non-technical audiences.
Strong attention to detail and accuracy in end user documentation.
Ability to work independently and collaboratively in a fast-paced environment.
Experience in end user communications and technical writing, including creating user guides, system documentation, and knowledge base articles.
Experience in creating end user communications and other outreach artifacts, such as email communications informing users of upcoming releases, internal social media posts, and infographics.
Familiarity with ITIL processes and ServiceNow ITSM modules is preferred.
Ability to work with cross-functional teams and interact with stakeholders at all levels of the organization.
Requirements
- Some travel may be required to conduct training sessions at different locations.
- Passion for training, strong technical writing skills.
- Deep understanding of the service now platform.
Conduct training sessions, workshops, and webinars to educate end-users on Service Now functionality, best practices, and troubleshooting techniques.
Evaluate training effectiveness through assessments, surveys, and feedback, and make necessary adjustments to training programs as needed.
Develop and maintain end user documentation, including user guides, system documentation, knowledge base articles, and release notes, to support Service Now implementations.
Collaborate with subject matter experts, technical teams, and stakeholders to gather information and ensure the accuracy of end user documentation.
Stay updated on ServiceNow platform updates, new features, and best practices to continually improve training programs and end user documentation.
Note
- The Candidate's must sit in Georgia. In general, the hours will be US hours, but we are looking for a flexible candidate that can work flex hours as candidate will be training employees located in EUROPE. For example, lead a 7 am or 9 pm training class during the rollout training period of the project. However, in general the hours would mirror the company's US hours.
Job Summary
JOB TYPE
Full Time
SALARY
$65k-82k (estimate)
POST DATE
05/20/2024
EXPIRATION DATE
06/05/2024
WEBSITE
vsvwins.com
HEADQUARTERS
San Ramon, CA
SIZE
<25
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