Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years.

Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price.

Offering a fun and inclusive work environment, you’ll know that you’re doing work that matters helping people bring their best vision to life.

The primary function of this role is assisting patients of Optical Outlets while supporting the Doctor and Office Manager to ensure excellent patient flow.

Attract and retain customers by providing unsurpassed customer service

Greet customers and explain the process and exam pricing in a transparent way

Check-in and pretest patients in an efficient and accurate manner

Ensure insurance is properly verified prior to Doctor encounter

Answer phones properly and in a timely manner

Assist in other areas of the office as necessary, including dispensing eyewear

Serve as a center of excellence for others with a focus on Right the First Time providing outstanding patient satisfaction from the first interaction

Inform the Office Manager of any office problems noted by staff, doctors, or patients

Perform all tasks assigned by the Office Manager

Job Specifications

One to two years of experience in related field

Working knowledge of MS Office package

Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries

Effective written communication skills to clearly document patient visits

Excellent interpersonal and rapport-building skills

Ability to ask appropriate and relevant questions to identify patient needs

Ability to listen, process transactions and interact with patients simultaneously in a fast-paced environment

Preferred Skills

Bilingual English - Spanish

6844 Gall Blvd

Zephyrhills, FL 33542

Last updated : 2024-05-24