Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you’ll know that you’re doing work that matters—helping people bring their best vision to life. Under direct supervision, perform a variety of tasks related to daily optical lab operations, production, and patient orders. Offers exceptional customer service by proactively communicating in a timely manner; calls patients or vendors to communicate delays/issues with lens orders Orders lenses and frames from appropriate lab or vendor based on vision plan Performs shipping functions, including efficiently working with time-sensitive shipments and maintaining records Unpacks and sorts inbound frames and lenses to appropriate in-house trays or ships to various external labs as necessary Routinely checks products on order for delays or back orders and communicates and resolves order issues Inventory control functions including assisting with stocking lenses, sorting and distributing trays, pulling lenses, and performing cosmetic inspection and restocking as needed Assist with ordering lab supplies, working with vendors for all consumables, troubleshoots issues/problems, and creating lenses for glasses Assist in efficiently moving work through the department Maintain company safety standards Maintain a clean workstation Assist and cooperate with other departments Ensure understanding and adherence to quality management and safety requirements, systems, and procedures Other duties as assigned Job Specifications Typically has the following skills or abilities: Experience working in a fast-paced environment One to two years of relative experience Ability to meet department standards for productivity and quality Ability to communicate at a level necessary to accomplish the above tasks Good manual dexterity and hand/eye coordination Ability to perform physical activities requiring bending, kneeling, and pulling/pushing Ability to recognize and distinguish colors Ability to understand and follow procedures Ability to lift up to 30 pounds Ability to walk or stand up to 100% of the time Salary Ranges: $13.00 - $15.00 per hour #LI-ONSITE Compensation range for the role is listed above. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. Optical Outlets Benefits Package To empower our employees and their families to achieve their human potential, we provide a benefits package with tools and resources to support all aspects of their health—physical, mental, emotional, and financial. Here’s a quick overview of the standard benefits package. Medical and dental insurance Free vision care insurance and eyewear discounts 401(k) retirement plan with employer match up to 3.3% Paid vacation and holidays Life, accidental, and disability insurance plans EAP access for employees and family VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. Why VSP Vision? When you become a VSPeep, you join a group of thinkers, doers, adventurers, risk-takers, and boundary pushers who think outside the peripheral to develop products, programs, and services that help create a world where everyone can bring their best vision to life. Our goal to be a diverse, equitable, and inclusive company isn't a fixed destination but rather a constant endeavor to learn, grow, and drive positive change. We strive continually to enhance the lives of each of our employees, members, stakeholders, and communities. Join the power of our purpose and check out job opportunities with VSP Vision and its strategic businesses, including: VSP Vision Care, Marchon Eyewear, Altair Eyewear, VSP Optics, Eyefinity EHR, VSP Retail, VSP Ventures, and Eyes of Hope (our charitable giving platform).