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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future?
If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Who we are
Infrastructure and Onsite Services (IOS) is a global unit with approximately 1200 employees and consultants in most of Volvo Group’s locations.
The mission of the IOS unit is to enable digitalization through the end-user and IT infrastructure services, ensuring that Volvo businesses are provided with the right end-user tools and services at the agreed quality at an optimal cost.
At factories, warehouses, and small sites, IOS also facilitates infrastructure demand liaison and delivery execution for IT services through local presence and in partnership with global providers.
What you will do
The Professional Support Specialist is the local representation of the Infrastructure and Onsite Services group (IOS) in the Volvo Group Trucks facility in Hagerstown, MD.
Working with regional and global colleagues to deliver application support and new, upgraded infrastructure for business solutions is critical in this role.
This includes but is not limited to, hosting platforms (typically x86), Windows OS, LAN (wired and wireless), Windows enterprise client solutions for office and factory, personal mobility, and specialized factory devices such as bar code scanners, forklift mounted hardware and specialized printing technology.
These technologies are highly standardized and are conducted according to standard processes and methodologies. According to Standard Operating Environment (SOE) specifications, most server and network hardware are configured typically throughout Volvo’s global network.
Key Responsibilities
This position performs analytical, technical, and administrative work to support local and remote end-users and production lines.
Additionally, this position utilizes global processes to achieve the results. The IOS goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to travel & work overtime, and, most importantly, working as a team.
Expected Schedule :
Who are you?
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring :
Desirable Competencies / Certificates
Certificates
Education Required
Bachelor’s degree in computer information systems or equivalent work experience.
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy :
Ready for the next move?
Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today!
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.
We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible.
We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.
Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries.
We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team.
Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.
Last updated : 2024-05-24
Full Time
Retail
$72k-89k (estimate)
05/25/2024
06/01/2024
volvogroup.com
WHITEHALL, PA
>50,000
1959
Product/Brand/Service
$1B - $3B
Retail
Volvo Trucks is an automobile company that manufactures and distributes trucks and related accessories.