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A job with meaning is more than a job. Creating the kind of positive change that we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope so.
Are you passionate about leading the solutioning of complex challenges in a fast-paced and dynamic environment? Do you thrive under pressure and have a knack of leading teams through critical situations? Are you an exceptional problem-solver with a strong ability to stay calm and focused when everything seems to be falling apart? If yes, then we have the ideal role for you - join us as IT Operations Manager! This is your chance to make a real difference and be part of a team that values excellence and collaboration.
What you’ll do
Minimizing business impact of major incidents is critical to Volvo Cars as they are affecting the availability, performance, or security of critical IT services. They require urgent and coordinated action from multiple teams and stakeholders to restore normal service as quickly as possible.
As IT Operations Manager, you will ensure that we quickly and efficiently solve any major incidents that affect our operations at Volvo Cars – the process and role is on corporate level. You will secure that relevant stakeholders get involved, as well as facilitate effective resolutions by chairing the meetings and facilitating the bridge calls. You will work with resolver teams ensuring correct resolutions and communicate with stakeholders and management teams on all levels within Volvo Cars.
You will be part of a highly motivated team that supports Volvo Cars globally within incident, problem, and change (ITIL) processes. In this role, you will interact with colleagues at factories in more than four different countries, R&D, corporate functions, as well as the commercial side of the business. You will be empowered to approve emergency changes on behalf of Volvo Cars.
Moreover, to ensure robust and excellent operations and minimize business impact, preventative analysis and activities will play a crucial part of the assignment. Your responsibilities as IT Operations Manager will also include:
This position will be based in Mahwah, US. Hybrid 3 days in office 2 days work from home.
What you’ll bring
To be successful in this role, we believe that you are an enthusiastic team player with great interpersonal skills. You have a passion for developing others, and you have an agile mindset. You possess leadership capabilities and the ability to interact with stakeholders and teams on all levels, providing both clarity and structure as well as being a servant leader.
In the role of IT Operations Manager, you will be dealing with stressful situations that call for clear communication, collaboration, and mutual trust. You act with authority while focusing on solution, service, and people, and you are comfortable in your decision-making.
Additionally, we see that you hold the following to meet the requirements for this role:
Finally, we believe that you get energized by getting people together to solve complex incidents and that you enjoy having a leading role in meetings. You are excited about solving incidents in close cooperation with the experts in the resolver teams within Volvo Cars as well as with suppliers.
Volvo Cars - Driving change together
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. At Volvo Cars, your career is designed around your skills and aspirations so you can reach your full potential.
For the right person, an inspiring, and creative workplace awaits. Did you know that every Volvo Cars employee worldwide has the right to our Family Bond, our new all-gender, paid parental leave policy? You’ll also enjoy a culture and benefits package that’s made us one of the world’s most awarded and progressive employers.
Full Time
Retail
$136k-170k (estimate)
03/16/2024
05/14/2024
volvocars.com
COLUMBUS, GA
15,000 - 50,000
1927
MARK E CLAYTON
$200M - $500M
Retail
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respec...ted car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow. Read about our privacy policy here: http://volvoca.rs/privacy
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The job skills required for IT Operations Manager include Leadership, Team Management, Planning, Futures, Communication Skills, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Operations Manager positions, which can be used as a reference in future career path planning. As an IT Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Operations Manager. You can explore the career advancement for an IT Operations Manager below and select your interested title to get hiring information.
If you are interested in becoming an IT Operations Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Operations Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Operations Manager job description and responsibilities
Operations managers oversee the organizational activities of businesses, government agencies, non-profit groups, and other organizations.
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They oversee numerous departments at once.
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Operations managers usually have to oversee almost every department of a business.
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They are directly responsible for the production of goods or provision of services.
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Operations managers monitor every process and procedure, which might sound a little overbearing.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Operations Manager jobs
Be a realistic, but effective, communicator.
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Communicate effectively with workers.
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Measure and communicate the right metrics.
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Proven work experience as Operations Manager or similar role.
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A successful operations manager needs to have a variety of skills.
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Step 3: View the best colleges and universities for IT Operations Manager.