701 Peters Creek Parkway, Winston-Salem, NC 27103

Automotive Service Department Coordinator

Competitive Pay Plan Great Benefits!
Full-Time with some Saturday hours

Current Customer Service people encouraged to apply! Please, no walk-in applicants or phone calls!

Volvo Cars Winston Salem needs to hire a Service Department Coordinator for their busy service department. If you are motivated, like to speak to people, comfortable on phone calls, and are neat in appearance, we would like to speak to you. A general knowledge of automobiles is required. We value our employees and invest in their success.
Driven people make the difference at Volvo Cars Winston-Salem. We have an unequivocal commitment to the customers we serve from Winston-Salem NC as well as the Clemmons NC, Kernersville NC and Salisbury NC areas. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

We offer:

• Competitive hourly rate
• 401(k) Retirement Plan
• Health, Dental, Vision and Life and Disability Insurance
• Paid Vacation
• Paid Holidays
• State-of-the-art facility!
• Full-time Monday through Friday with some Saturdays
• Career advancement opportunities!

Responsibilities:

• Answer phone calls
• Set service appointments
• Dispatch service valet and shuttle drivers
• Greet customers
• Write repair orders as needed
• Prepare estimates on used cars for used car department
• Dispatch repair orders to proper technicians
• Other duties may be assigned

Qualifications/Requirements:

• Prior experience in a customer service environment preferred
• High school diploma or equivalent preferred
• Valid in-state driver's license
• Excellent communication skills
• Resume must be uploaded, and online assessment completed for immediate consideration.
• Must be able to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.