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** Software Support Specialist**
Date: Jan 28, 2022 Location: Quincy, MA, US, 02171-1745
Req ID: 8390 **Job Description**
Desired: 2 -3 years AWS administration experience, preferably certified as SysOps Administrator with Advanced Networking, Security or Database Specialty certifications
Required: Proficiency with Ansible
Desired: Advanced automation experience with Ansible
Desired: Containerization and container automation experience
Required: Proficiency with Docker
Desired: 2 4 years Red Hat systems administration experience, preferably certified as Red Hat Certified System Administrator with desired specialty in Cloud Infrastructure, High Availability Clustering, OpenShift Administration, and Linux Performance Tuning, Diagnostics and Troubleshooting
Solid experience in WEBLOGIC domain creation and administration.
Solid experience supporting multiple environments and servers
Apache setup, configuration, Generate CSR and applying certificates.
Proficient in python scripting.
Proficient in Linux/Unix.
Good Troubleshooting / problem solving.
Ability to prioritize task; organized.
Create, maintain and update technical system documentation and diagrams in Visio
Basic understanding of networking and firewall rules
Able to learn and support/configure new software
Good attention to detail and analytical skills
Ability to work independently
Ability to conceptualize abstract ideas and put a plan in place
Team player
24 x 7 production support
**Qualifications**
**Other Qualifications**
* Programming skills
* Good personal computer and business solutions software skills
* Analytical and problem solving skills for design, creation and testing of programs
* Ability to work as part of team and independently
* Interpersonal skills to interact with team members
* Communication skills to work effectively with team members, support personnel, and clients
* Ability to work independently and as part of a team
Work Environment
* Remote environment
Full Time
$89k-117k (estimate)
04/28/2024
05/16/2024
gainwelltechnologies.com
CONWAY, AR
7,500 - 15,000
2020
PAUL SALEH
$500M - $1B
Gainwell is dedicated to empowering our clients through technology to deliver health and human services programs that enable successful health outcomes for beneficiaries nationwide. For more information, visit gainwelltechnologies.com.
The following is the career advancement route for Software Support Specialist positions, which can be used as a reference in future career path planning. As a Software Support Specialist, it can be promoted into senior positions as a Software Quality Assurance Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Specialist. You can explore the career advancement for a Software Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Software Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Software Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Software Support Specialist job description and responsibilities
Troubleshooting and resolving IT issues in a timely manner.
02/21/2022: Newark, NJ
Communicating with coworkers to diagnose problems.
04/08/2022: Gainesville, FL
Installing and configuring hardware and software.
04/07/2022: Salt Lake City, UT
Talking coworkers through the process of fixing technical issues.
04/03/2022: Alexandria, LA
Prioritizing your workload to ensure the most critical issues are resolved first.
02/19/2022: San Francisco, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Software Support Specialist jobs
Understanding the basics of software programming and functions.
03/09/2022: Rock Hill, SC
Experience using help desk software and remote support tools.
03/14/2022: Buffalo, NY
A technical support engineer should be able to work calmly when under pressure.
05/05/2022: Scranton, PA
Time management - system support specialists use time management skills to prioritize support tasks and complete job duties efficiently.
05/07/2022: Florence, AL
A computer support specialist would also be using their listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.
02/14/2022: Queens Village, NY
Step 3: View the best colleges and universities for Software Support Specialist.