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Gainwell Technologies
Quincy, MA | Full Time
$89k-117k (estimate)
5 Days Ago
Software Support Specialist
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$89k-117k (estimate)
Full Time 5 Days Ago
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Gainwell Technologies is Hiring a Software Support Specialist Near Quincy, MA

** Software Support Specialist**

Date: Jan 28, 2022 Location: Quincy, MA, US, 02171-1745

Req ID: 8390 **Job Description**

Desired: 2 -3 years AWS administration experience, preferably certified as SysOps Administrator with Advanced Networking, Security or Database Specialty certifications

Required: Proficiency with Ansible

Desired: Advanced automation experience with Ansible

Desired: Containerization and container automation experience

Required: Proficiency with Docker

Desired: 2 4 years Red Hat systems administration experience, preferably certified as Red Hat Certified System Administrator with desired specialty in Cloud Infrastructure, High Availability Clustering, OpenShift Administration, and Linux Performance Tuning, Diagnostics and Troubleshooting

Solid experience in WEBLOGIC domain creation and administration.

Solid experience supporting multiple environments and servers

Apache setup, configuration, Generate CSR and applying certificates.

Proficient in python scripting.

Proficient in Linux/Unix.

Good Troubleshooting / problem solving.

Ability to prioritize task; organized.

Create, maintain and update technical system documentation and diagrams in Visio

Basic understanding of networking and firewall rules

Able to learn and support/configure new software

Good attention to detail and analytical skills

Ability to work independently

Ability to conceptualize abstract ideas and put a plan in place

Team player

24 x 7 production support

**Qualifications**

**Other Qualifications**

* Programming skills

* Good personal computer and business solutions software skills

* Analytical and problem solving skills for design, creation and testing of programs

* Ability to work as part of team and independently

* Interpersonal skills to interact with team members

* Communication skills to work effectively with team members, support personnel, and clients

* Ability to work independently and as part of a team

Work Environment

* Remote environment

Job Summary

JOB TYPE

Full Time

SALARY

$89k-117k (estimate)

POST DATE

04/28/2024

EXPIRATION DATE

05/16/2024

WEBSITE

gainwelltechnologies.com

HEADQUARTERS

CONWAY, AR

SIZE

7,500 - 15,000

FOUNDED

2020

CEO

PAUL SALEH

REVENUE

$500M - $1B

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About Gainwell Technologies

Gainwell is dedicated to empowering our clients through technology to deliver health and human services programs that enable successful health outcomes for beneficiaries nationwide. For more information, visit gainwelltechnologies.com.

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Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Software Support Specialist job description and responsibilities

Troubleshooting and resolving IT issues in a timely manner.

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Communicating with coworkers to diagnose problems.

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Installing and configuring hardware and software.

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Talking coworkers through the process of fixing technical issues.

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Prioritizing your workload to ensure the most critical issues are resolved first.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Software Support Specialist jobs

Understanding the basics of software programming and functions.

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Experience using help desk software and remote support tools.

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A technical support engineer should be able to work calmly when under pressure.

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Time management - system support specialists use time management skills to prioritize support tasks and complete job duties efficiently.

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A computer support specialist would also be using their listening and communication skills to be clear that both the user and support specialist understand any problem, solution or user requirements.

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Step 3: View the best colleges and universities for Software Support Specialist.

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