About Us:

VOALA

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

JOB SUMMARY AND PURPOSE

The Database Coordinator II oversees and validates the data entered into the Homeless Management Information System (HMIS) and other databases by program staff and dedicated Data Quality Specialists; supports Database Lead. Conducts regular audits to ensure data accuracy, and corrects errors, ensures required monthly and periodic reporting to funder, and generates reports from HMIS data showing program performance. Trains all users of HMIS and other databases, assists in program funder audits, internal audits and monitoring visits. 

DUTIES AND RESPONSIBILITIES

• Validates data entered into all databases and HMIS from multiple program locations through spot checks and regular audits to assure accuracy of data. Performs data entry to correct identified errors, and when program staff not available.
• Oversees Data Quality Specialists and program staff efforts to ensure all database entries are consistent with hardcopy records and other logs.
• Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support program management and to provided other needed information on request, reviews reports generated by HMIS Specialists
• Ensures HMIS data is uploaded to funder’s database monthly/as required
• Coordinates with program staff to ensure HMIS intake requirements are met
• Subject matter expert on HMIS and databases, trains program staff on database and answers questions relating to the system, oversees professional development of Data Quality Specialists.
  • Attends professional conferences and regular meetings with database contractors
  • Coordinates with funder any database updates and reporting requirements
  • Supports any technical and reporting issues related to HMIS system
• Assists with internal and program funder audits and monitoring visits;
• Conducts program performance analysis from HMIS and other relevant database, creates graphic reports and recommendations to Program Manager for continuous improvement efforts
• Other duties as may be required to support program with database and information system expertise.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Masters Degree in Data Science, Public Administration, or other relevant discipline

EXPERIENCE:

• 4-years of experience operating/maintaining database
• 2 years of experience serving a non-profit organization

PREFERRED QUALIFICATIONS:

• 4-years of experience operating/maintaining database
• 2 years of experience serving a non-profit organization

Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment