As the contact person for the facility, takes the lead to ensure completion of Program Assistant responsibilities. Responsibilities include supervising assigned staff including training and performance appraisals; on-going security of the facility; accountability for the client population; supervision and support of all clients in their daily routine and chore assignments; orientation of new clients and filing all necessary paperwork and documentation in compliance with Volunteers of America Delaware Valley procedures and funding source requirements.

Scope of Duties:

1. Review all written documents generated during the shift regarding client and building safety.
2. Monitor the sign in and sign out procedure for all clients.
3. Initiate emergency follow-up procedure when clients are late in returning to the facility or are absent without authorization.
4. Conduct orientation of all new clients to the facility including a review of rules and regulations, a general intake, and a review of fire safety and emergency procedures.
5. Coordinate meal distribution to clients and work with supervisor in handling any problems with meals and meal distribution.
6. Conduct inventory of client personal property upon termination from the program.
7. Monitor medication to clients and document in the Medication Log.
8. Schedule and document medical appointments for clients as needed with institution or providers; make the appropriate log entry of assigned clients and notify clients of their respective appointment dates and times.
9. Ensure and document the completion of all assigned client chores. Ensure cleaning supplies are available.
10. Conduct inspections and contraband searches of the entire facility in compliance with operational policies and procedures.
11. Conduct random searches of clients and/or personal property as clients enter or leave the facility in compliance with Operational Policies and Procedures.
12. Assure all visitors sign in and sign out of the Visitor's Log.
13. Log phone calls and respond to inquiries in an appropriate manner, and in compliance with Operational policy and procedures.
14. Conduct monthly fire drills as assigned and complete documentation.
15. Conduct regular fire/safety checks of the facility; monitor all safety and emergency equipment; generate work orders to Central Maintenance for facility repairs.
16. Make appropriate entries in daily log: Entries shall convey information concerning clients, building conditions, and/or other significant information. 
17. Transport and/or escort clients as directed.
18. Document and/or review all disciplinary or special incidents involving clients and submit all appropriate forms to the Assistant Director and/or Program Manager.
19. Provide support to case management function.
20. Determine necessity of contacting the Assistant Director and/or Program Manager in the event of an emergency.
21. Take the lead in the completion of Program Assistant responsibilities in the facility. 
22. Maintain client and staff confidentiality in compliance with Operational policies and procedures.
23. Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.
24. Supervise assigned staff including the completion of performance evaluations and regularly scheduled supervisory sessions.

ADA Essential Functions:

1. Ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point.
2. Regularly required to climb stairs.
3. Regularly required to use hands to handle or feel.
4. Occasionally required to smell, stoop.
5. Frequently required to reach.
6. Regularly required to stand, walk, sit, talk, and hear.
7. Occasionally required to lift and move up to 25 lbs.
8. Regularly required to lift and move up to 10 lbs.
9. Ability to see clearly at 20 inches or less. 
10. Ability to see clearly at 20 feet or more.