Summary:

The Manager Process Technology is responsible for stock preparation systems, approach flows (WEP) and paper machines optimization, commissioning, and startup support. In this position you will coordinate and advise process service activities with customers and the Voith organization for start-ups, process optimizations, audits, productivity services, and emergency field services.

In this position you need to have excellent knowledge about process requirements and operation of stock preparation systems and paper machines.

Responsibilities:

• Overall technical service responsibility for the paper mill process, from stock preparation to winder
• Ensure customer focus and provide competitive process technology service.
• Provide paper mill audits for stock preparation, wet end process and paper machines.
• Lead the audit team during process audits and prepare final audit report in close collaboration with process experts and product management.
• Proposal and pricing generation for technology service work and audits
• Develop technology experts in your market to provide the highest level of customer service.
• Troubleshoot and optimize customers installed base.
• Provide startup and commissioning service to paper mills.
• Analysis and evaluation of competitive solutions and feedback
• Definition of machine concepts according to customer requests or market requirements in close coordination with sales, project planning and product management
• Support of sales and representation of process engineering towards the customer
• Support internal groups in applications and engineering with rebuild concepts.
• Resource planning and scheduling for field service and machine rebuilds.
• Sales and order forecast preparation for area of responsibility.
• Meet annual order, sales and utilization goals.
• Acquisition of the technological responsibility according to End of Basic Optimization (EBO) and definition and coordination of the necessary optimization activities to achieve the technological guarantees and the Final Acceptance Certificate (FAC) in close cooperation with the project manager.
• Manage and develop laboratory services.
• Definition of technological Guarantees, including risk assessment and, where appropriate, risk provisions
• Definition of (OTC) optimization measures in coordination with project management and product management
• Ensuring competitive technological paper mill service and equipment startup/commissioning
• Develop equipment startup and commissioning checklists for stock preparation and paper machine equipment.
• Available 24/7 for customer emergency calls

Requirements:

• Advanced degree related to Paper Science
• The share of business travel is about 40%. It requires a high degree of flexibility in work organization including business travel. Due to market or customer requirements, there are often short-term changes in priorities and deadlines.
• Expert knowledge of paper mill operations.
• A good mechanical aptitude with the ability to read mechanical drawings and bills of materials is required.
• Minimum of a 10 years’ experience in the pulp and paper industry is required.
• Strong communication skills, both, verbal and in writing with good customer relation skills.
• Pertinent organizational skills necessary to meet deadlines, work under stress and perform in a multitasking role.
• Ability to operate independent of daily direction.

PHYSICAL DEMANDS:

Employees in this position are regularly required to walk, stand and use hands to finger, handle or feel. They are frequently required to reach with hands and arms. They are occasionally required to sit, stoop, kneel, crouch, or crawl and talk or hear and regularly required to lift 10 pounds and occasionally required to lift up to 25 pounds. Safety glasses, hearing protection and other PPE are required in designated areas.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Appleton, WI (Required)

Work Location: In person