Overview

The Visiting Nurse Association is seeking a Resale Boutique Assistant Manager to work in our Hidden Treasures store. 

 Assist the store manager in implementing strategies to improve customer service, drive store sales, and increase profitability. Ensure customer needs are met, complaints are resolved, and service provided is quick and efficient. Maintain store appearance and product presentation to company standards established. Provide support to store associates and volunteers as needed, especially during peak periods or when scheduling conflicts arise. Integrate and demonstrate the Core Values of the VNA in all aspects of work responsibilities.

Responsibilities

Qualifications

Experience in resale/consignment operations a plus.

• Communication – formal and informal presentation, verbal and written.
• Customer focus
• Financial understanding
• Conflict resolution
• Problem solving and reasoning ability
• Time management
• Microsoft Office Suite and other software related to role
• Minimum two years related experience in a service industry, retail or resale/consignment operation
• Minimum one year management/supervisory or work direction a plus

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