Job Title: Appointment Setter Manager

Company: Vivint

Location: Washington, DC

Job Type: Full-Time

Who is Vivint?

We are Vivint, a billion-dollar tech company who has over 1.8 million current subscribers. We are the #1 Home Automation & Security Company in the Nation. We are one of the leading smart home companies in the United States and are looking for growth-oriented individuals to help us expand our renewable energy sector. With our solar division we aim to empower homeowners by helping them to own their power. Our goal is to provide a cleaner, cheaper, and more sustainable option to power residential homes.

• Forbes' "Best Home Security Company of 2022"
• Forbes' "Best Employers for Diversity 2022"
• Newsweek's Top 100 "Most Loved Workplaces" in 2021
• Inc Magazine's "Best Led Companies" list

Overview

We’re seeking an experienced individual who can lead our team of Door-to-Door Appointment Setters to success. As the Appointment Setter Manager, you’ll play a crucial role in driving our business growth by overseeing the development of other Appointment Setters and guiding them to achieve performance goals.

Responsibilities

• Lead and manage a team of Appointment Setters to achieve performance goals.
• Develop and implement training programs to increase the team’s skills in setting appointments and customer engagement.
• Establish and maintain KPIs to measure the team’s performance.
• Work closely with sales team to keep strategies in line with the business’ goals.
• Go door-to-door to prospect and schedule appointments for our Solar Experts.
• Provide regular reporting to senior management.
• Mentor and motivate team members by creating a positive and hard-working team culture.

Requirements

• Experience in managing an appointment setting team or outbound calling team is a plus.
• Excellent communication and interpersonal skill.
• Strong leadership and people management skills with the ability to inspire and lead a team to success.
• Reliable source of transportation.

Compensation

• Salary Commission
• Commission based on performance