JOB SUMMARY:

The primary purpose of the Plant Operations (Maintenance) Manager position is to plan, organize, supervise and conduct the day-to-day activities of the physical plant department.

JOB DUTIES & RESPONSIBILITIES:

Administrative Functions

• Supervise the day-to-day functions of assigned plant operations personnel.
• Develop and implement facility plant operations standards.
• Develop and implement procedures for performing daily plant operations tasks.
• Maintain a preventative plant operations program.
• Prepare work schedules and schedule work assignments.
• Ensure that work schedules are followed as closely as practical; revise as necessary.
• Coordinate daily maintenance services with various departments as necessary i.e., nursing, dietary, activities .
• Review and assist in developing a plan of correction for any plant operations deficiencies that may be cited during a survey; submit to the Administrator and Director of Engineering for approval.
• Complete any necessary reports, forms, etc. as required or requested by the Administrator and/or Director of Engineering.
• Use work orders and maintain an order log.
• Establish commercial resources for repairs and supplies.
• Complete routine plant and grounds inspections.
• Submit accident/incident reports to the Administrator within 24 hours of occurrence.

Facility Maintenance Functions

• Maintain/repair/replace toilets, sinks, faucets, drains.
• Replace and/or clean filters in air-conditioning and heating units, washers, dryers, extractors, water systems, vents, and exhaust fans.
• Maintain/repair laundry washers and dryers.
• Repair/replace window screens, shades, blinds, curtains and drapery rods.
• Repair/replace doors, hinges, handles, and locks.
• Repair lawn mowers, stoves, ovens, floor machines, ice machines and similar equipment.
• Replace/install light bulbs, fuses, ballasts, circuit breakers, extension cords, electric plugs, bed-call cords, pull chains, emergency call systems cords, electrical outlets, etc.
• Repair/replace HVAC systems (ducts, equipment, thermostats).
• Install/repair low voltage electrical systems.
• Repair/replace major and minor plumbing systems, i.e. drainage and supply systems.
• Repair beds, bedrails, wheelchairs, Geri chairs, walkers, canes, crutches, hand rails, railings, grab bard, towel bars, soap dishes, and water/bath sprays.
• Paint walls, ceilings, doors, window and door frames, closets, tables, chairs, shelves, racks and parking space stripes.
• Construct shelves, racks, tables, benches, foot stools, bulletin boards and other similar hand built items.
• Build/install walls, doors, drywall, trim work, ceiling track systems.
• Repair and maintain closets, rods, shelves, bedside tables, drawers, and closet doors.
• Replace smoke detectors, sprinkler heads, and mixing valves.
• Repair and replace exterior gutters, downspouts and drains.
• Complete monthly roof inspection and make roofing and roof penetration repairs as needed.
• Replace ceiling and floor tile.
• Maintain and repair lawn furniture and outside dcor i.e., fountains, lights, irrigation systems.
• Maintain a well-organized, clean, neat workshop and tool room.
• Report all hazardous conditions to the Administrator.
• Consult with Director of Engineering when anticipating non-routine, extensive or major plant operations jobs.

Committee Functions

• Chair the facility Safety Committee.
• Serve on various facility committees as requested.
• Implement recommendations from the Infection Control, Safety and/or Quality Assurance Committees as requested.
• Attend departmental meetings as requested.

Personnel Functions

• Orient and train new plant operations personnel to the department, to safe working habits and proper use of equipment.
• Interpret department policies and procedures to personnel.
• Review job descriptions and work assignments with department personnel.
• Review and evaluate work performance of department personnel.
• Counsel and discipline department personnel as necessary.
• Conduct annual performance reviews on department personnel.
• Review complaints/grievances of department personnel and make recommendations/reports to the Administrator.

Staff Development Functions

• Assist with the orientation of new facility associates regarding plant operations department and services.
• Assist with department and/or facility projects or studies as directed.
• Conduct in-service training for department and facility staff on plant operations related topics as requested.
• Assist in demonstrating new products as necessary.
• Maintain your professional competence by attending continuing education programs related to plant operations services.

Safety and Sanitation Functions

• Ensure that fire protection and prevention programs are maintained by department personnel.
• Ensure that department personnel follow safety precautions when performing tasks and when using equipment and supplies; i.e. lock out/tag out.
• Ensure that all department personnel performing tasks that involve potential exposure to blood, body fluids, or hazardous chemicals participate in in-service training prior to performing such tasks.
• Ensure that all personnel wear and use safety equipment and supplies when lifting or moving heavy objects.
• Ensure that assigned work areas are kept in a safe, secure and sanitary manner.
• Ensure that manufacturer’s guidelines are followed when servicing equipment.
• Maintain MSDS sheets for hazardous chemicals.
• Ensure that hazardous chemicals are properly labeled and stored.
• Ensure that infection control and universal precautions practices are maintained.
• Ensure that maintenance personnel wear protective clothing/devices when performing tasks that involve handling blood, body fluids, infectious waste and/or hazardous materials.
• Ensure that refuse and/or protective clothing and equipment is disposed of daily in accordance with established procedures.
• Coordinate isolation procedures with nursing services.
• Label/tag equipment contaminated with blood or other infections materials prior to sending for repair or decontamination.

Equipment and Supply Functions

• Recommend equipment and supply needs to the Administrator and/or Director of Engineering.
• Ensure an adequate supply of supplies are maintained to perform daily tasks.
• Monitor procedures to ensure that supplies are used in an efficient manner to avoid waste.
• Ensure that equipment is cleaned and properly stored.
• Maintain an equipment and tool log.

Budget and Planning Functions

• Forecast needs of the department.
• Assist in planning and preparing the department’s budget.
• Make departmental adjustments in order to conform to approved budget or as requested by the Administrator and/or Director of Engineering.
• Maintain current written records of department expenditures and assure that records and cost reports are submitted to the Administrator and/or Director of Engineering.

Resident Rights Responsibilities

• Maintain confidentiality of resident information.
• Knock before entering a resident’s room.
• Ensure that the resident’s personal and property rights are maintained by assigned personnel.
• Inform residents when moving personal possessions.

Working Conditions

• Works in all areas of the facility and grounds.
• Moves intermittently during work hours.
• Is subject to frequent interruptions.
• Is involved with residents, personnel, visitors, government agencies/personnel, under all conditions and circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel and visitors.
• Communicates with plant operations personnel, nursing personnel and other department personnel.
• Works beyond normal working hours and in other positions temporarily, when necessary.
• Works on weekends and holidays when necessary.
• Is subject to callback during emergency conditions.
• Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, plastics, synthetics, disinfectants, tobacco smoke, and other potential contaminants.
• Is subject to exposure to infectious waste, diseases, conditions, etc. including TB and the AIDS and Hepatitis B viruses.
• May be subject to the handling of and exposure to hazardous chemicals.
• Maintains a liaison with the resident, their families, support departments, etc. to adequately plan for plant operations services.
• May be required to work in cramped spaces and in adverse weather conditions.
• May be required to travel to other facilities for special projects.

JOB REQUIREMENTS:

Education

• Must possess, as a minimum, a High School Diploma or GED.
• Education beyond high school is a plus.

Experience

• One (1) year of successful experience in a supervisory position.
• Demonstrated experience with repair of buildings, plumbing, electrical systems, alarm systems, appliances, commercial stoves, refrigerators, air-conditioning and heating units.
• Demonstrated experience in HVAC systems repair.
• General commercial construction techniques, plumbing and electrical experience necessary.
• Must be able to obtain HVAC Level 3 certification.

Specific Requirements

• Must be able to read, write, speak and understand the English language.
• Must display professionalism both in appearance and attitude.
• Must possess the ability to solve problems and make independent decisions when circumstances warrant such action.
• Must genuinely care for and understand the elderly and other persons with various disabilities.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agency personnel and the general public.
• Must possess the ability and the willingness to work harmoniously with, coach and supervise personnel.
• Must be able to plan, organize, develop, implement and interpret the programs, goals, objectives, policies and department procedures.
• Must have patience, tact, a positive disposition and enthusiasm, as well as the willingness to handle difficult people.
• Must be willing to seek out new methods and principles and be willing to incorporate them into existing practices.
• Must be able to relate information concerning a resident’s condition.
• Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical and Sensory Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to speak and write the English language in an understandable manner.
• Must be able to cope with the mental and emotional stress of the position.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must meet the general health requirement set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at time hostile people within the facility.
• Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
• Must be able to push, pull, move, and/or lift a minimum of five (5) pounds to a minimum height of three (3) feet and be able to push, pull, move, and/or carry such weight a minimum distance of five (5) feet.
• Must be able to assist in the evacuation of residents during emergency situations.
• Sitting: 1 hour per 8-hour shift. Alternates frequently to standing or walking.
• Standing: 1-2 hours per 8-hour shift. Alternates frequently to walking and occasionally to sitting.
• Walking: 5-6 hours per 8 hour shift. Alternates frequently to standing and occasionally to sitting.