Vivian Suarez - State Farm Agent is Hiring an Office Manager - State Farm Agent Team Member Near Beach, FL
Position Overview As Office Manager with Vivian Suarez State Farm Agency, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Vivian Suarez - State Farm Agent is eager to bring aboard your collaborative presence. Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
Adaption of skills necessary to operate a business.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
Qualifications
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License
Bilingual (Spanish preferred)
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Profit sharing
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement in my agency
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees.