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Exciting Opportunity : IT Restaurant Systems Manager and Team Lead at Viva Chicken!
We are seeking an IT Restaurant Systems Manager and Team Lead with a strong
background in IT management and a strong understanding of how restaurants
operate. The ideal candidate will be responsible for overseeing technology and
support for our restaurant teams, including restaurant POS systems, online
ordering platforms, and kitchen display systems. Requirements include a
bachelor’s degree in information technology or a related field, 2 years of
experience in IT, and at least 2 years of leadership experience . Responsibilities include managing IT support
desk and team, ensuring the security of our restaurant technology systems, and
optimizing our technological resources to improve customer service and
operational efficiency. This is not a remote role.
About Us : Viva Chicken is not just
a restaurant; it’s a vibrant journey to the heart of Peruvian culinary
traditions, where every dish tells a story of flavor and passion. Celebrated
for our signature Pollo a la Brasa and other authentic delights, we bring the
lively streets of Peru right to our guests' plates. With 15 thriving locations
across the Carolinas and Utah, our commitment to freshness, quality,
and innovation shines brightly in every meal served. Join us from our
Charlotte, NC office and help spread the joy of Peruvian flavors far and wide.
The Role : As the Manager of
Restaurant IT Systems at Viva Chicken, you’re not just overseeing technology;
you’re crafting the digital future of our fast-casual experience. This role is
for the visionary who sees beyond the day-to-day; someone ready to innovate and
lead our tech evolution to create a guest experience that’s nothing short of
revolutionary.
Your Mission :
Lead the Digital Culinary Revolution : Oversee and
enhance our restaurant IT systems, including POS, online ordering, and
catering tech stack, to elevate the guest experience.
Be Proactive : Shift the IT support paradigm from reactive to
proactive, addressing issues before they occur and fostering a culture of
innovation and continuous improvement.
Empower and Inspire : Manage and mentor the IT support team, turning each
member into a subject matter expert and leader in their domain.
Forge Strong Partnerships : Collaborate with vendor partners and internal teams to
ensure our tech stack is not just current, but cutting-edge.
Who You Are :
tech-savvy leader with a Bachelor’s degree (or equivalent) in Information
Technologies or a related field.
dynamic individual with a servant leadership mindset, respect for all team
members, and an insatiable appetite for growth and learning.
Experienced
in restaurant operations and technology, particularly with NCR Aloha, and
passionate about using tech to enhance both customer satisfaction and
operational efficiency.
multitasking maestro with the ability to manage multiple projects
simultaneously and a proven track record in leadership, training, and
innovation.
Perks of Joining Viva Chicken :
competitive salary of $90,000-$100,000, because we value your expertise
and dedication.
vibrant and casual work environment be your authentic self.
Generous
benefits including health, dental, vision, and a 401(k) match after one
year.
Paid
time off, holidays, and additional perks like a $100 monthly gift card to
assistance program.
Join Our Family :
Immerse yourself in a culture where technology meets tradition, and your work
directly enhances the dining experience of countless guests. Viva Chicken is a
place where innovation is celebrated, and diversity is embraced, making it the
perfect setting for your next career adventure.
Dive into the World of Viva Chicken : Ready
to leave a mark on the fast-casual industry with your technological and
managerial prowess? Visit our website and follow us on Instagram to soak in the
vibrant atmosphere of Viva Chicken. We’re not just offering a job; we’re
inviting you to be part of a movement that’s setting the culinary world ablaze.
Viva Chicken is proud to be an equal opportunity employer. We
celebrate diversity and are committed to creating an inclusive environment for
all employees.
Apply Now and Let’s Create Something Amazing
Together!
Last updated : 2024-05-03
Full Time
$126k-155k (estimate)
05/05/2024
05/27/2024
The job skills required for It team manager include Leadership, Customer Service, IT Support, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be an It team manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by It team manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for It team manager positions, which can be used as a reference in future career path planning. As an It team manager, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary It team manager. You can explore the career advancement for an It team manager below and select your interested title to get hiring information.