Position Summary :

Position is responsible for prompt and thorough investigation of routine to moderately complex residential property claims.

The territory for this position is SW Florida (Charlotte, Collier and Lee Counties).

Essential Functions :

• Prompt and courteous servicing of property claims, including insured and agency contact and follow through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including, but not limited to, policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Coverage and Payment Letters necessary to settle and conclude the claim. Qualifications

Required Education and Experience :

• Must maintain a Florida All-Lines adjuster (620) license.
• 5 years of property claims adjustment experience required including at least 2 years of field experience.
• 2 years adjusting interior perils.

Preferred Qualifications :

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.
• Must be able to work under deadlines.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Strong skills and experience with Xactimate estimating program.

Last updated : 2024-05-01