Join VitalCaring as a Care Transition Navigator, Austin / San Marcos

Come Home to VitalCaring where we have a heart for home health care! If you are searching for a new home for your career, come home to VitalCaring!

Who Is VitalCaring

VitalCaring was established in 2021 and is already one of the nation’s leading home health and hospice providers with over 65 locations across the southeastern and southwestern U.S. VitalCaring’s senior executive team, led by industry veteran, April Anthony, has decades of experience building outstanding home health care companies that have distinctive cultures and deliver exceptional quality. In this time of industry transition, come home to VitalCaring, an organization that knows the true value and impact that home care makes in the lives of our team members and the patients and families we serve.

What Makes Us Special

At VitalCaring our mission is to transform lives and foster hope through genuine caring. We accomplish this goal by assembling a team of like-minded individuals who are truly called to home health care and wake up each day committed to making a difference. As an organization, our promise is to fully support and empower our team members by providing them with all the tools and resources they need to be their very best at work and at home.

For us, home-based care is so much more than business, it is our passion and that is why we are looking for a Care Transition Navigator who will bring their passion to work with them each and every day.

How You Will Make a Difference

As we expand our services in new and existing markets, we're looking for a Care Transition Navigator who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, Called to serve patients in their home. The Care Transition Navigator is the face of VitalCaring when interacting with referral sources. In this role, you orchestrate the perfect balance of patient care and operational efficiency, ensuring the patient experiences a smooth transition home. As a result, your clients view VitalCaring as their preferred home health partner that provides compassionate, personalized home health care to their patients.

As a Care Transition Navigator, you will:

• Cultivate and nurture relationships with referral sources, patients and families
• Collaborate closely with facility discharge planners to ensure timely and effective discharges
• Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
• Facilitate thorough communication between care team members to enhance the transition home
• Deliver exemplary care to patients along the care continuum
• Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
• Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
• Consistently deliver on monthly individual performance goals

Skills for Success

• Passionate about delivering high-quality patient care
• Committed to delivering outstanding customer service in every interaction
• Solution-driven, execution-oriented, and responds with urgency
• Able to overcome obstacles and challenges and always respond with a sense of urgency
• Enthusiastic about being accountable for delivering measurable results within agreed timelines

Compensation/Earning Potential: salary range is $50,000 - 75,000 with unlimited commission potential

We offer team members the opportunity to build a positive future and to find the best and last job they will ever have. Our package includes:

• Competitive salary and bonus program
• Comprehensive health, dental and disability benefits
• 401(k) program with company match
• Generous paid time off

Experience to Deliver on our Mission

• RN license, valid state driver's license, and reliable transportation
• Two years clinical experience; one year of home health or healthcare sales experience preferred
• Knowledge of business and fiscal management, governmental regulations, and accreditation standards

Come home to VitalCaring where you will find your passion, find your people and find yourself again. Together we can transform lives and foster hope through genuine caring.

Explore your future with VitalCaring today.