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2 CSR Jobs in Coeur D'Alene, ID

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Tweedy Insurance Group
Coeur d'Alene, ID | Full Time
$80k-113k (estimate)
1 Week Ago
CSR
Vital Power & Communications
Coeur D'Alene, ID | Full Time
$36k-45k (estimate)
4 Months Ago
CSR
$36k-45k (estimate)
Full Time 4 Months Ago
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Vital Power & Communications is Hiring a CSR Near Coeur D'Alene, ID

Great Opportunity for an Experienced CSR!
We are hiring an experienced CSR to join our team!
We've been a successful Electric contractor for over 20 years. We are looking to find professional team members who take pride in their work and have great attitudes and quality work ethic.
What can WE do for YOU?
● Take pride in working for a company that makes a difference in the community and always does right by the customer.
● BONUS Potential!
● Continual Training
● Supportive, fun, and professional company owners
● Team building activities
● Company outings and Holiday Parties
WHAT WE DO:
We are a team of home service experts who go the extra mile to ensure peak performance for your business & home's electrical systems
Responsibilities of our next CSR
● Be able to handle busy phones and diffuse customer disputes
● Listen to the needs of customers and place outbound calls to fill our needs each day.
● Convert incoming customer calls to booked service appointments while promoting customer satisfaction
● Place outbound calls to current and past customers to schedule inspections
● Adhere to the company's plan for resolving customer complaints quickly and favorably.
● Deliver calls scripts with an authentic cadence; by being transparent, compelling, and personable when speaking with customers
● Answering multiple phone lines
● Assisting customer inquiries
● Scheduling appointments
● Other clerical duties as assigned
● Participate in training so that you grow and develop as a professional
● Maintain and update our customer database with complete and accurate information
● Maintain communication with dispatch and your manager
Requirements for our next CSR
● 1-5 years of experience
● Excellent written and verbal communication skills
● Accurate Documentation and Telephone skills
● Excellent Verbal communications and Listening skills
● Data entry
● Problem-solving skills
● Team player
● Proficient computer knowledge competent; good typist and proficient with phone systems
● Strong verbal and written communication skills needed for problem resolution
● Ability to handle challenging situations with ease and empathy
● Excellent ability to multi-task
● Organized
● Good under pressure
● Adaptable
● Humble
● Assertive & Direct
● Moldable
Benefits for our CSR:
  • Simple IRA matching
  • Dental Insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Paid Holidays
Come work for a winning team and the industry leader in residential & commercial services! Pay ranges from $17-20/hour!!
Candidates must undergo pre-employment background checks and drug screening.
EOE
All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal-opportunity employer. Pre-employment background check is required to be considered for this position.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

01/20/2024

EXPIRATION DATE

06/11/2024

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CSR
Vital Power & Communications
Full Time
$35k-44k (estimate)
4 Months Ago
Vital Power & Communications
Full Time
$52k-67k (estimate)
5 Months Ago
Vital Power & Communications
Full Time
$54k-70k (estimate)
5 Months Ago

The job skills required for CSR include CSR, Written Communication, Customer Satisfaction, Listening, Verbal Communication, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a CSR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a CSR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Monitor the Contemporary Environment and Seize Opportunities.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Custumer Service Representative creates an atmosphere of goodwill that offers protection against negative events, e.g., public disputes and corporate scandals.

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CSR Ratings give the perceived perfomance on an absolute 0-100 scale.

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Step 3: View the best colleges and universities for CSR.

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