We are seeking an enthusiastic and versatile Patient Service Representative (PSR) to join our dynamic out-patient orthopedic clinic. We take pride in our ability to provide the highest level of personable care and superior customer service.

We have an experienced staff that provides ample opportunities for mentorship.

Job Duties:

• Greet patients promptly and in a helpful manner
• Answer incoming phone calls
• Schedule patient appointments
• Obtain accurate patient health insurance, demographics and referral information
• Collect necessary co-pays and patient financial responsibilities at time of visit
• Reconcile payment reports
• Perform general administrative tasks including faxing, e-filing, and managing patient records
• Obtain authorizations (training available)
• Work with other staff members to maintain cleanliness and appearance of work area, lobby and treatment spaces

Job Requirements:

• 6 months medical office administration experience preferred
• Strong customer service and communication skills
• Basic computer and software skills
• Ability to multi-task well under pressure
• Extremely detail-oriented and thorough
• Team player with a positive attitude
• Passionate about physical therapy

Physical Requirements:

• Must be able to lift and carry or otherwise move 25-50 pounds regularly/occasionally.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Occupational Medicine
• Orthopedics
• Physical & Rehabilitation Medicine
• Sports Medicine

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Where are you located? Main cross streets?
• This is a full-time position. The hours are M-Th 8am-6pm. and Fridays 8am-12pm. Please confirm that this works for you.

Experience:

• Customer service: 3 years (Required)
• Medical Receptionist: 1 year (Preferred)
• Insurance Verification: 1 year (Preferred)

Work Location: In person