You haven't searched anything yet.
POSITION TITLE: Guest Service Representative
REPORTS TO: Guest Service Manager/ Assistant General Manager / General Manager
POSITION SUMMARY:
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication of hotel services. Extremely customer focused, this role creates opportunity for an engaging, outgoing personality to shine and create a positive guest experience. Other duties may include processing forms of payment and responding to guest inquires. This position will be responsible for following all procedures and duties set by management, which may include tasks outside of standard front desk operations. You are responsible for creating a positive guest experience to the standards set forth by showing a high level of ownership and responsibility.
DUTIES AND RESPONSIBILITIES:
POSITION REQUIREMENTS:
Full Time
Accommodations
$26k-35k (estimate)
06/23/2023
07/01/2024
vistahost.com
HOUSTON, TX
500 - 1,000
1977
Private
MICHAEL V HARRELL
$10M - $50M
Accommodations
Vista Host is a hotel management company that owns and operates limited feature, mid-scale full-service, convention hotels and resorts.
The job skills required for Guest Services Rep include Customer Service, Guest Service, Housekeeping, Credit Card, Cash Handling, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Rep positions, which can be used as a reference in future career path planning. As a Guest Services Rep, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Rep. You can explore the career advancement for a Guest Services Rep below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Rep job description and responsibilities
Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
03/04/2022: New Britain, CT
Ensure guest's completely satisfied prior to departure.
03/13/2022: Reno, NV
Evaluate everyday status of all hotels and coordinate with various departments such as reservation, sales and valet to ensure optimal level of guest satisfaction.
03/09/2022: Miami, FL
Guest Service Representative are responsible for making sure each guest has a pleasant experience at a hotel.
01/12/2022: York, PA
Manage all communication with guests and ensure satisfaction at time of check out and monitor all packages and faxes for guest and divert same to guest room.
02/19/2022: Provo, UT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Rep jobs
A good guest services employee greets every guest with a smile and kind word.
01/08/2022: Cedar Falls, IA
Guest Service Representatives and Front Desk Representatives, some of the skills necessary to complete the responsibilities of each role are similar.
02/10/2022: Oklahoma City, OK
Because a Guest Representative worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
01/30/2022: Mobile, AL
Try hard to be a hospitality specialists through note from website.
03/16/2022: Appleton, WI
Many Guest Service Coordinators enter their positions through experience only or sometimes with an associate’s degree.
02/06/2022: Concord, NH
Step 3: View the best colleges and universities for Guest Services Rep.