Why us?Sage Hospitality Group is seeking a General Manager of Food & Beverage to oversee all food and beverage operations for The Logan Philadelphia, Curio Collection by Hilton.
Every aspect of Urban Farmer Philadelphia is thoughtfully tailored to the people who live, work and visit this Northeast city -from the look and feel of the restaurant to the locally-sourced offerings served. The specific local personality is the driving force behind all creative and culinary details, giving it a style unique to Philadelphia. Urban Farmer's menu emphasizes sustainable local ingredients, and authentic, straightforward preparations.
Atop The Logan and amidst the splendid, the bar that Philadelphians crave. Nine floors above Philadelphia, a city chic lounge beckons with its unhindered panoramic vantage point, city-sophisticated crowd, and urbane attitude. Assembly Rooftop Barlooks down on Logan Square, with vast views of the Benjamin Franklin Parkway all the way to the Philadelphia Museum of Art.
American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic-a modern hotel designed as the beating heart of the city it calls home. The hotel makes a grand first impression-with its own collection of artworks, its subdued brand of stellar service, its unassuming luxury, and its warm and neighborly welcome. Confident and sophisticated, with an artful point of view.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job OverviewPlan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.
Responsibilities- Manage the human resources within the division.
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
- Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
- Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
- Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
- Manage the human resources within the division.
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
- Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
- Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
- Resolve customer complaints, as appropriate, to maintain a high level of customer satisfaction and quality.
QualificationsEducation/Formal TrainingA four-year college degree or interaction education/experience
ExperienceFour to five years of employment in a related position with this company or other organization(s)
Knowledge/SkillsRequires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledge required for management of people, complex problems and food and beverage management.
- Ability to study, analyze and interpret complex activities.
- Must possess highly developed communication skills to negotiate, convince, sell and influence other managerial personnel, hotel guest(s), and/or corporate clients.
- Must possess excellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporate office and associates.
- Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budget review and invoice approval).
- Must possess excellent speech communications for guest, corporate, vendor and associate interaction, 100% of the work day.
- Must be literate for written guest communication, administrative and Human Resource responsibilities.
- Requires excellent reading and writing abilities 100% of the work day.
Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Limited physical requirements in order to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
- Bending/kneeling -as directed above.
- Physical ability to supervise on-floor activities required 60% of work day.
- No continuous standing.
- Climbing Stairs -up to 20 steps 20%of work day.
- No driving required.
- Chemicals/Agents - Limited access in the course of supervising the sanitation of the operation.
EnvironmentInside 90% of the work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees.
Benefits- Eligible to participate in Sage bonus plan
- Unlimited paid time off
- Medical, dental, & vision insurance
- Eligible to participate in the Company's 401(k) program with employer matching
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Company-paid short-term disability
- Paid FMLA leave for up to a period of 12 weeks
- Employee Assistance Program
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.