Key job responsibilities

· Serve as a technical expert in cloud technologies, supporting customers with complex commercial and technical challenges.

· Strong expertise with Amazon Connect.

· Should be able to communicate to Managers and Directors

· Stay up-to-date with cloud service offerings to extract technical and business insights that drive reference architectures, runbooks, blogs, and training content.

· Deliver technical and business presentations to internal audiences (field SAs, BDMs, consultants, and product engineering) and external audiences (industry and partner events).

· Work with customers and internal teams to create Proof of Concept (POCs), pilots, and Minimum

· Viable Products (MVPs) that demonstrate solutions designed for successful deployment and operationalization in the cloud.

· Autonomously manage a broad pipeline of technical engagements requiring bias to action, swift delivery, and frequent reprioritization.

PREFERRED QUALIFICATIONS

· 6 years of experience with Amazon connect.

· 5 years architecting/designing solutions built on cloud

· 4 years of experience as a solutions architect, software engineer, or technical consultant

· Broad technology experience across cloud architecture, applications development, relational databases, NoSQL databases, analytics, machine learning, networking, security, storage, DevOps, containers, serverless, CI/CD, cloud migrations, or IT transformations

· Sound business judgment with proven ability to influence business stakeholders

· Public cloud provider certifications: AWS, Azure, or Google

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Amazon Connect: 5 years (Required)

Work Location: In person