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Job Description
The Senior Dispatcher is responsible for overseeing the centralized scheduling function for Visa’s corporate and chartered aircraft.
This role will act as a mentor to Dispatchers and Flight Coordinators and provide fiscal direction to the team. The successful candidate will work with all levels of Visa personnel, including senior and executive management.
Keeping in mind Visa’s Leadership Principles, this position requires expert skills in decision-making, building partnerships, excellent planning, organizational skills, and business judgement, including the ability to anticipate the impact of decisions and initiatives.
Essential Functions
Ensure the highest possible safety levels and logistical coordination are accomplished cost effectively and reliably
Act as a Dispatcher
Maintain the highest level of confidentiality and discretion
Expertly communicate verbally and in writing
Drive continuous improvement activities to exceed customer expectations and help promote a professional organization
Handle work related stress, multiple priorities simultaneously, and meet deadlines
Ensure accuracy of all trip related expenses and assist with Departmental Accounting
Ensure Charter vendors meet and comply with Flight Operation Manual (FOM) requirements
Act as Assistant Security Coordinator for DCA Access Standard Security Program (DASSP) and Alternate Manager contact for Australia TSP
Coordinate assignment of aircraft and crew and ensuring flight requirements and travel arrangements are accomplished, also collaborate with the Chief Pilot and Asst.
Chief Pilot for crew scheduling
Perform independent quality control assurance for trip planning and logistics
Ensure the accuracy of underlying flight data for reports generated for use within and outside the Aviation Department
Follow flights in progress, 24 / 7, to their conclusion including daily flight following via industry tracking applications, identifying and alerting Operations staff to trip plan changes (lateness, mechanicals, logistical problems, etc.
React immediately to changing environments when serving as a point of contact for trip plan changes by providing solutions to eliminate / minimize customer impacts in coordination with the Dispatcher(s)
Work in conjunction with Flight Coordinator(s) / Dispatcher(s) to provide 24 / 7 on-call coverage for all flights on Visa aircraft
Participate in the Safety Management System oversight by accomplishing tasks derived from the Safety Reporting System as assigned by the Director of Aviation within the function of a Dispatcher
Handle domestic and international flight scheduling, including customer communications, finalizing trip logistics and flight itineraries, airport selection, fuel / tech stops selection, handler communications, fuel price negotiations, utilize the CBP RSP and DASSP programs, when appropriate, and coordination with Visa’s Event Management / Sponsorship and Global Security where required
Collaborate and maintain a high level of coordination with the Visa Travel Department to ensure the concierge level of expectations are met, ensure the Aviation Team and passengers are supported and considered by participating in the annual hotel RFP
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership / site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.
g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.
g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Additional Information
Work Hours : Varies upon the needs of the department.
Travel Requirements : This position requires travel 5-10% of the time.
Mental / Physical Requirements : This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY : The estimated salary range for a new hire into this position is 118,500.00 to 171,750.00 USD per year, which may include potential sales incentive payments (if applicable).
Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.
Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.
Last updated : 2024-05-17
Full Time
Consumer Services
$134k-183k (estimate)
05/19/2024
08/18/2024
usa.visa.com
SAN FRANCISCO, CA
15,000 - 50,000
1958
Public
CHARLES W SCHARF
$10B - $50B
Consumer Services
Visa is a financial technology firm that offers electronic payment systems for consumers, businesses, financial institutions, and government.
The job skills required for Dispatcher include Scheduling, Logistics, Planning, Coordination, Leadership, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
02/07/2022: Vincennes, IN
Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.