22 Customer experience Jobs in Washington, DC
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VirtualVocations is Hiring a Customer experience Near Washington, DC
A company is seeking a full-time, mid-senior level, Bilingual Chinese Customer Experience Representative II based in the United States.
Key Responsibilities : Providing customer support and service to meet the needs of members and providers, resolving issues effectively and fairlyIdentifying opportunities for improvement in member and provider experiences, and being responsible for continuous quality improvements regarding member engagement and retentionSupporting member and provider for a wide variety of inquiries and assistance involving their benefits, claims, premiums, and other issues, conducting initial research and working to immediate resolve issuesRequired Qualifications and Education : Associate's Degree or equivalent combination of education and experience1-3 years Sales and / or Customer Service experience in a fast paced, high volume environmentBilingual fluency in English and Mandarin or CantoneseProficient in Microsoft Office applications (e.
Last updated : 2024-03-06
Job Summary
Full Time
$45k-57k (estimate)
03/08/2024
04/02/2024
The following is the career advancement route for Customer experience positions, which can be used as a reference in future career path planning. As a Customer experience, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer experience. You can explore the career advancement for a Customer experience below and select your interested title to get hiring information.
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