Essential Job Statements

Leadership:

• Demonstrates ability to work well in a demanding, fast paced environment with exceptional skill for managing competing priorities; ability to prioritize, manage multiple functions, anticipate and identify conflicts, effectively problem solve using critical thinking skills, and meet deadlines.

• Serves as a subject matter expert for quality cancer care treatment and outcomes with a focus on adherence to evidence-based treatment guidelines and best practices in clinical research.

• Collaborates with the CSL Leadership, the Executive Director of Clinical and Translational Research, and the Senior Director of Clinical Research Operations & Management for the development and operational implementation of quality measurements including identification of gaps in care, monitoring equitable cancer care, and promoting clinical trials in the CSL.

• Facilitates preparation, collaboration, planning, communication and support to promote the patient experience and communication through patient-centeredness of cancer care and growth in clinical research.

• Communicates a compelling vision for achieving quality cancer care including efforts to facilitate clinical research within the CSL.

• Understands and passionately advocates for compliance to institutional and external regulations.

• Demonstrates ability to work independently as well as ability to lead the development and continual evaluation of the Multidisciplinary Clinic teams in a complex matrix environment.

Business Operations:

• Establishes a supporting CSL structure for coordination of patient safety and effectiveness of care during standard of care treatment and treatment on clinical trials.

• Leads teams to review and institute action for improvement in targeted treatment planning and in clinical trial enrollment to ensure clinical throughput is commiserate with growth strategies.

• Works closely with the CSL regarding quality accreditation programs to include but not limited to the American College of Surgeons (ACOS) Commission on Cancer (CoC), ASCO Certified (Patient-Centered Cancer Care Standards), and other medical home and value-based programs.

• Collaborates with the SVP of VCU Health System Cancer Service Line, Executive Director of Clinical and Translational Research and the Senior Director of Clinical Research Operations & Management to develop and implement evaluative metrics, reports, and dashboards to monitor outcomes in cancer early detection and screening, diagnosis and staging, healthcare disparities, and accrual to clinical trials.

Strategy:

• Maintains content knowledge of changing patterns of care/technology that influence quality outcomes and clinical research strategies.

• Coordinates with the CSL Operations and Nursing teams to initiate infusions for clinical trials in the Clinical Research Unit (CRU) for Phase 1 patients and assisting in the development of an ambulatory Phase 1 Center within Infusion Services.

• Participates in strategic planning initiatives, contributing relevant data and insights to discussions for quality care improvement and clinical research implementation in the CSL.

Team Building:

• Creates a high-performing matrix team with the clinical and non-clinical staff as evidenced by retention of team members and excellent employee engagement.

• Maintains structured communication strategies to engage inpatient and ambulatory leadership, staff and community in support of Massey cancer treatment quality and outcomes, as appropriate, with a focus on clinical trials.

• Conducts regular meetings with CSL managers and leaders, ensuring communication is shared, and staff are informed of key messages and changes.

• Celebrates successes and develops staff towards continuous improvement.

• Collaborates with cross-functional teams to achieve successful outcomes in both standard of care and clinical research initiatives.

Project Management:

• Effectively manages projects assigned, identifying scope, timelines, resources required, scheduling and team management towards desired outcomes.

• Ensures stakeholder inclusion and communication of action items/outcomes.

• Participates in broader organizational project management as appropriate for the CSL.

• Highly collaborative management style and skills including ability to collaborate with and build/maintain relationships with internal and external stakeholders across functions, to optimize performance and drive projects to completion.

• Excellent meeting management, group facilitation, and presentation skills.

Patient Population

Demonstrates the knowledge and skills necessary to provide equitable care appropriate to the age of the patients served on their assigned unit.

Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.

Adults (18-64 years).

Geriatrics (65 years and older)

Employment Qualifications

Education Qualifications

Required Education:

BA/BS degree

Preferred Education:

RN, PharmD, or other clinical-relevant area, including, Master's in Management and Health Care Administration

Licensure/Certification Required:N/A

Licensure/Certification Preferred:

Professional certification in quality assurance through the National Committee for Quality Assurance (NCQA) or comparable certifications in compliance or quality improvement, clinical research management or research administration desired such asCCRP (SOCRA),ACRP, or equivalent credentials.

ONScertification highly preferred.

Minimum Qualifications

Years and Type of Required Experience:

Extensive (10 years or more) of progressively responsible experience in quality initiatives in health care and/or clinical research including a minimum of five years oncology experience in anNCI-designated cancer center or equivalent complex academic/research environment at a manager or director level position.

Other Knowledge, Skills and Abilities Required:

Knowledge of the ACOS Commission on Cancer (CoC) standards and knowledge of NCI Clinical Trials Network sponsored research as well as investigator-initiated and industry-initiated clinical research strongly preferred. Specialized knowledge of the unique needs of patients undergoing cancer treatment, including those participating in clinical trials strongly preferred.

Cultural Responsiveness

Other Knowledge, Skills and Abilities Preferred:

Proficient in all MS Office applications and clinical trials management systems (CTMS), preferably OnCore.

Experience with CTMS and Epic integration ideal.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

Required to car travel to off-site locations, occasionally in adverse weather conditions.
May be exposed to limited hazardous substances or body fluids. *

May be exposed to human blood and other potentially infectious materials. *

May have periods of constant interruptions.

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.), Push/ Pull (0-50 lbs.), Stoop, Kneel, Squat, Crawling, Climbing, Balance, Bending

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Hear alarms/telephone/tape recorder, Finger Dexterity

Hazards:Use of Latex Gloves,Exposure to toxic/caustic/chemicals/detergents

Mental/Sensory -Emotional

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Fast pace environment, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.