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The Installation Technician (I.T.) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience.
An I.T. must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The I.
T. is responsible for effective repair and replacement of automotive tires, parts, fluids, and accessories and ensuring these services are done right the first time.
An I.T. is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.
DUTIES & RESPONSIBILITIES :
Multi-point Vehicle Inspections (MPIs), Wheel Alignments and Preventive Maintenance Services.
a. Take and pass all required and assigned LMS training
b. Complete all required safe equipment operation training
c. Become a Licensed State Vehicle Inspector (state-specific requirement)
d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified
e. Become ASE certified in G1, A4 and A5
f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle’s condition
g. Attend meetings and training sessions as needed. Typically, several times per year.
Quality, Safety & Housekeeping Responsibilities
a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
c. Installs seat and steering wheel covers and floor mats prior to entering customers’ vehicles
d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
f. Participates in daily and weekly shop maintenance programs as designated by Service Management
g. Complies with established safety and loss prevention programs to include protective eyewear
Additional Responsibilities (Performs other functions as required.)
a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
c. Complies with the provisions of VIP’s culture and service standards
d. Participates actively in team meetings
e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
Facility and Equipment Maintenance
a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs
c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
d. Any facility or equipment issues should be entered into the facility or equipment database
Procedural Compliance
a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.
PERFORMANCE MEASURMENT :
STANDARD MANAGEMENT WORK WEEK :
REQUIRED QUALIFICATIONS :
Knowledge, Skills, and Abilities
Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
Effectively explain vehicle information to customers, present and respond to questions from coworkers
Diagnose and recommend solutions to basic automotive problems
Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
Ability to successfully perform required types of automotive services listed above
Minimum Educational and / or Experience Level
One year of related experience in automotive service field
Completion of two-year college or technical school program recommended
Or an equivalent combination of education and experience
Certificates, Licenses, and / or Registrations
Current, valid driver’s license issued in state of residence
Equipment Safety Certification
ASE Certification G1 Maintenance and light repair recommended
ASE Certification A4 Suspension & Steering
ASE Certification A5 Brakes
State Inspection License
Work Environment
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq.
ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed.
Protective eyewear must be worn in the service area at all times.
Physical Demands
The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity.
Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.
Essential Physical Activity Requirements
Less than 1 / 3 of Time
Sitting
Pushing / Pulling
Climbing
Kneeling
Crawling
1 / 3 to 2 / 3 of Time
Reaching
More than 2 / 3 of Time
Standing
Walking
Essential Weightlifting / Force Exertion Requirements
Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
Less than 1 / 3 of Time
More than 21lbs.
1 / 3 to 2 / 3 of Time
Up to 20lbs.
Essential Vision Requirements
We understand your car is your life. As Northern New England’s leader in all things tires and service since 1926, the Quirk family & VIP get it.
We Guarantee The Lowest Price
Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance.
We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks.
In addition to the services we provide, we offer a variety of warranties that give you peace of mind regarding the investments you make in your vehicle.
When you need tires or service, turn to VIP.
Today, VIP is Northern New England’s largest privately held automotive service provider and tire dealer. Based in Auburn, Maine, we operate 68 locations in Maine, New Hampshire, Vermont, and Massachusetts.
Each store is staffed with ASE and TIA Certified Automotive Professionals seven days a week.
Our mission is to Earn Automotive Customers For Life. We promise to be there when you need us.
When you need tires or service, turn to VIP.
Last updated : 2024-03-28
Full Time
Retail
$47k-63k (estimate)
01/14/2024
05/26/2024
vipauto.com
MADAWASKA, ME
50 - 100
1958
EUGENE P MARTIN
<$5M
Retail
Founded in 1958, VIP Tires & Service is making the auto repair experience Different & Better! By engaging with every customer and taking the time to educate them about their vehicle's needs, we're having fun while growing our customer base. But don't take it from us, check out the Customer Reviews for any of our locations on Google. We're the leading provider of tires and automotive repair and maintenance services in northern New England. We operate 56 locations throughout Maine, New Hampshire and Massachusetts, as well as a distribution center and Store Support Center located in Lewiston, Mai...ne.
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The job skills required for Installation technician include Installation, Customer Service, Preventive Maintenance, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be an Installation technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Installation technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Installation technician positions, which can be used as a reference in future career path planning. As an Installation technician, it can be promoted into senior positions as an Installation Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Installation technician. You can explore the career advancement for an Installation technician below and select your interested title to get hiring information.
If you are interested in becoming an Installation Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Installation Technician for your reference.
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