Schedule: Mon-Fri 9am-5pm

Salary: $50,000- 60,000 / year depending on licensure

The Recovery Support Navigator (RSN) provides intensive care coordination for MassHealth Members with complex medical, behavioral needs along with a history of Substance Abuse Disorder (SUD) and are enrolled in an Accountable Care Organization (ACO) or Managed Care Organization (MCO) plan.

The RSN will collaborate with the Community Partner (CP) team and the clinical staff of each Enrolllee's ACO/MCO plan in order to minimize duplicative efforts in order to promote integrated care, and to ensure the quality and continuity of care. The RSN specializes in supporting Enrollees with SUD and serves as the team's resource on SUD assessment, treatment and rehabilitation techniques and resources. The role supports the Team Leader in maintaining the team's adherence to fidelity standards of co-occurring disorder (COD) evidence- based practices. This role drives outreach and engagement, assessment and care planning, care transitions, health and wellness coaching, as well as community and social services connections in partnership with Enrollees and their care teams.

Job Duties and Responsibilities:

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

• Outreach to and actively prepare Enrollees to communicate their strengths, hopes, dreams and goals, and engage in a recovery process.
• Coordinate the completion of the Comprehensive Assessment (CA).
• Conduct initial and ongoing risk assessment; design personal crisis management plans, relapse prevention and harm reduction strategies with members who have been identified as behaviorally complex.
• Coordinate the development, implementation, and ongoing review of the Person Centered Treatment Plan (PCTP) inclusive of SUD needs and goals as well as any LTSS and / or SDH needs or goals.
• Drive referrals regarding connections to any community or social services that align with the Enrollees needs and goals.
• Contribute SUD expertise to team as related to SUD education, motivational enhancement, appropriate stage of change interventions, and application of evidenced-based substance addiction treatment.
• Collaborate closely with PCP and other providers, including but not limited to community resources, to assure appropriate referrals based on level of care needed to optimize outcomes and minimize risk.
• Implement recovery-oriented, motivational interviewing, harm-reduction, trauma-informed, culturally competent and strengths-based rehabilitation approaches
• Communicate and collaborate with ACO/MCO teams and serve as a team resource.
• Obtain required Prior Authorization from ACO/MCO Plan for all relevant and necessary services.
• Manage all care transitions through collaboration with Enrollee, community provider staff, ICT and hospital staff to ensure a safe discharge plan and a well-coordinated implementation of that plan.
• Ensure for medication review and reconciliation as triggered by a care transition or by a medication change through an outpatient medical or psychiatric visit.
• Perform other duties, as required.

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
  • 15 days of Vacation per year
  • 11 Paid Holidays
  • 10 Sick Days per year
  • 3 Personal Days per year
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

About Us

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers

My Vinfen. My Community. My Job.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keyword: VinfenIC, Care coordinator, Patient Navigator, Community Health Advocate, Health Coach, Care Partner, Health equity, Social determinants of health