Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee)

• -Customer Experience
• Ensures the store reflects Shep & Ian’s vision of “Every Day Should Feel This Good” to our customers through “Hosting the Party”
• Leads the store in email capture and educating new associates on best practices
• Ensures the customer wish list is always current with customers being notified when product arrives.

• -Crew Development
• Assists with training new associates
• Helps foster a welcoming, fun, encouraging and energetic crew and customer environment
• Helps in recruiting and referring top talent for the store’s teams
• Supports store and team-building activities with the management team

• -Operations
• Maintains efficient merchandise controls
• Maintains loss prevention awareness at all times
• Helps maintain a clean and tidy store environment

• -Merchandising
• Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
• Contributes to weekly product feedback

As an employee at a vineyard vines retail location, all team members must have the ability to:

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested