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JOB TITLE: Guest Experience Representative
CLASSIFICATION: Non-Exempt
REPORTS TO: Guest Experience Manager
MISSION
VINE is redefining aging and promoting the well-being of aging adults through programming, services, and community engagement.
POSITION SUMMARY
Under the supervision of VINE’s Guest Experience Manager, the Guest Experience Representative provides a positive first impression for guests entering the VINE Adult Community Center and assists guest and member operations. This position is a part-time position.
· Tuesday 6 am - 1:30 pm, Thursday 6 am - 1:30 pm, and Saturday 7:30 am - 2:30 pm (22 hrs/week)
Some occasional afternoons hours may be required.
ESSENTIAL FUNCTIONS
14. Perform other duties as assigned.
COMPETENCY – KNOWLEDGE, SKILLS, AND ABILITIES
· Demonstrate computer competency with the Microsoft Office suite and willingness to learn Schedules Plus is required.
· Willingness to learn other software required.
· Strong verbal and written communication skills.
· Experience working with older adults.
· Able to pass a criminal background check.
EDUCATION AND EXPERIENCE
Course work required for high school graduation in Minnesota or its equivalent.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
No certifications required.
POSITION TYPE
Schedule determined with supervisor based on Vine Adult Community Center hours. If scheduled for a shift of eight hours or more, a 30-minute unpaid meal break is offered. For every four hours scheduled, a 15-minute paid break is offered. Occasional evening or weekend hours may be required.
· Tuesday 6 am - 1:30 pm, Thursday 6 am - 1:30 pm, and Saturday 7:30 am - 2:30 pm (22 hrs/week)
SUPERVISORY RESPONSIBILITIES
This position does not supervise employees.
WORK ENVIRONMENT
This position is located in a climate-controlled office setting with normal business-level noise and lighting.
PHYSICAL DEMANDS
Combination of walking, sitting, and standing in an office setting. Occasional lifting, stooping, kneeling, bending, or climbing. Constant reading, writing, and verbal communication. Constant contact with members, staff, vendors and contractors, tenants, and guests through in-person interactions and the use of telephone, computer, fax, etc. Position requires flexibility in scheduling and carrying out priorities. Use of general office equipment including a 4-line telephone with voice mail, personal computer, printer, fax, copy machine, and audio-visual equipment.
TRAVEL
This position does not require travel other than locally for occasional business errands.
EQUAL OPPORTUNITY EMPLOYMENT
VINE is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.
Job Type: Part-time
Pay: From $15.25 per hour
Expected hours: 22 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time
Social & Legal Services
$38k-48k (estimate)
05/20/2023
07/13/2024
vinevolunteers.com
MANKATO, MN
25 - 50
1995
Private
NOELL W REED
$10M - $50M
Social & Legal Services
The job skills required for Guest Experience Representative include Microsoft Office, Written Communication, Promotion, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Experience Representative positions, which can be used as a reference in future career path planning. As a Guest Experience Representative, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Representative. You can explore the career advancement for a Guest Experience Representative below and select your interested title to get hiring information.