1 Owner Liaison Job in Western, CO

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Owner Liaison

Village Realty Career Center

Western, CO | Full Time

$63k-82k (estimate)

7 Months Ago

Owner Liaison

$63k-82k (estimate)

Full Time 7 Months Ago

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Village Realty Career Center is Hiring an Owner Liaison Near Western, CO

Would you like to be part of a growing team that has plenty of opportunities for you to advance your career while also enjoying all the things that Breckenridge has to offer? Great Western Lodging (GWL) has become one of the leading property management companies in Breckenridge. Our goal is to provide an amazing place to work with great benefits and competitive pay.

Job Summary

Supports owner relations and retention efforts by providing comprehensive assistance, support, and interactive communications and services to current owners in the Great Western Lodging rental program. Ensures all assigned rental units are maintained in good condition and meet GWL's standards for rental program participation. As the primary contact for owners, you will facilitate and provide timely responses to owner inquiries about contracts, owner statements, unit repairs and upgrades, reservations activity, etc. Supports business development efforts by providing assistance and support to the Business Development Manager/Representative and/or Property Management in presentation to prospective owners, contracting with new owners and new unit on-boarding process.

Responsibilities/Job Duties

Manages the relationship with the owners. Ongoing and timely communication and responsiveness to unit owners’ questions, concerns, comments, and suggestions.
Ensure owner communications, expectations, and comments are clearly communicated to the Operations Team as appropriate to meet and exceed owner expectations and maintain positive owner relations. *This will include follow up and resolutions to issues. You will be required to communicate clearly, effectively, and respectfully to resolve issues and meet expectations of the Homeowner.
Act as liaison between unit owners, Property Management and/or vendors as necessary in conjunction with upgrading/repair of units. Resolves problems the owners have with any of the vendors, has the discretion to resolve problems
Manage all contractors and related timetables, expenses with renovations and upgrades to rental property
Upon execution of new rental management contract(s), ensure proper filing/handling of contract(s) per contract retention/storage standards.
Annual Bonus based on Owner Retention.
Individual bonuses for retaining owners.