• Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures.
• Maintains confidentiality and security for all client and staff related materials and/or records.
• Evaluates staff performance in regards to job related responsibilities.
• Addresses and monitors performance improvement plans.
• Monitors staff adherence to program/Agency standards (documentation, clinical records, policies, etc.)
• Participates in and supports continuous quality improvement in the Program, Department and Agency.
• Coordinates and monitors completion of all required Program reports
• Recruits and hires new employees as needed with attention to diversity succession planning and utilizing and inclusive process.
• Provides supervision, direction, coaching, mentoring and opportunities for professional development of direct reports and assures the same for the staff.
• Assures consistent application of agency personnel policies and hiring practices
• Reviews on- boarding surveys and adjusts practice towards quality improvement.
• Demonstrates, promotes and practices diversity, equity and inclusion in relation to clients and staff through respect and understanding achieved through training, individual supervision and Agency cultural activities.
• Recognizes and embraces the diversity of every youth and family we serve.
• Identifies service gaps and advocates and coordinates with community providers.
• Participates in the ongoing development of clinical services through models such as Sanctuary, Seven Challenges, Motivational interviewing, CF-CBT, FIT.
• Provides individual and group clinical supervision, mentoring coaching and on-going training to all therapists.
• Assists in planning and coordinating monthly trainings for all clinic staff.
• Assists staff in planning for client activities and needs as well as staff development needs within the budgeted allocations
• Monitors productivity requirements for clinic budgets, no shows and cancelations
• Assists in ensuring clinic meets established productivity standards and works with clinicians to determine what prevents the clinician from making productivity, and the development and monitoring of a plan
• Reviews and signs off on treatment plans, treatment plan reviews and case conferences presented at treatment team meetings.
• Provides direct care services to clients of the clinic.

• One year supervisory experience and two to three years’ experience in mental health and/or substance use disorders treatment
• Licensure or Licensure eligible
• Strong clinical background and experience relating DSM-5 diagnosis, various EBPs and other clinical topics.
• Outpatient Clinic and Integrated treatment experience
• Background and experience in working with diverse populations.
• Passion and enthusiasm for impact and results.

Physical Demands:

• Ability to drive
• Ability to walk short distances
• Ability to use stairs
• Ability to leave a location quickly

• Character and Courage (Integrity and Trust)-
  • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.
• Customer Focus
  • Build positive relationships through communication and collaborative problem solving.
• Commitment to Diversity, Inclusion, Justice and Equity
  • Believe in the dignity and humanity of all people to reach their full potential.

• Process Management
  • Develop and monitor processes and organize resources to achieve desired results.
• Develop Self and Others
  • Continually develop self and others capabilities to attain the highest level of performance possible.
• Managerial Courage
  • Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.