Case Manager/Internal Sales

If you want high earning potential, rapid growth, and working with enthusiastic team members join us to improve our patient’s quality of life. You can excel in your career with us!

POSITION SUMMARY

You will be delivering a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care.

You will be responsible for acquiring long term, quality patients for the clinic through the implementation of proven lead conversion systems and sales techniques.

As the Case Manager, it will be your responsibility to build and maintain patient relationships throughout the patient’s journey to wellness at Vibrant Health Solutions. You will participate in the educating of patients while working with the clinicians as they report the findings of an orthopedic exam and diagnostic imaging.

You will focus on understanding our patient’s needs and goals while helping them overcome obstacles to receiving care. You will learn to empathize with their struggles while influencing the patient to do what is in their best interest to improve their quality of life.

You will demonstrate an expert level of knowledge and experience in these areas, as well as actively work and collaborate effectively within a highly team-centric environment.

About Vibrant Health Solutions Medical Clinic:

Mission:

We improve the lives of people by quickly putting them on the path toward vibrant health by identifying and handling the underlying cause of their condition without the need for unnecessary medications, or surgery so they can make a difference in the world.

Core Values:

1. inspiration

2. discipline

3. accountability

4. transparency

5. alignment

6. results

PERFORMANCE OBJECTIVES

● Create and deliver financial estimates, secure financial commitment, and confirm long-term scheduling to patients based on Provider’s orders

● Develop emotional connection with patients to understand their expectations, goals, and desired outcomes

● Perform initial consultations on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient

● Discover and provide motivating factors that prompted patients to seek help.

● Establish functional goals of the patient and be able to communicate with your team.

● Execute patient follow up calls, lead conversion techniques, and patient retention activities

● Provide and ensure completion of all patient paperwork

● Effectively and continually educate patients about the need and benefits for active progress through the complete care plan

● Ensure that all of the patient’s needs are met, nothing gets overlooked, and care is consistent with the patient’s expressed desires

CAPABILITIES/KEY COMPETENCIES

● Ability to overcome objections with confidence

● Entrepreneurial mindset, driven to succeed and a commitment to achieve results

● Excellent relationship building skills with a demonstrated ability to quickly develop trust

● Ability to make decisions, offer strong recommendations, and take responsibility for results

● Demonstrated ability to create a high awareness around physical/functional limitations

● Self-starter who can work independently within existing processes or operate effectively with ambiguity

● Strong oral and written communication skills

● Planning, organizing, prioritizing, and streamlining responsibilities

● Ability to apply and maximize internal systems, processes, and platforms

● Team orientation and a strong collaborator

● Advocate for the patient and motivate them to reach their health goals

● Ability to coordinate and balance the needs of the patient, the clinic, and yourself

● Understand, align, and communicate our mission, vision and values

● Desire to define and take massive action to accomplish your own personal, professional and financial goals

Education & Experience:

● High school diploma or equivalent, bachelor’s in business or healthcare related field preferred

● 2 years of sales or management experience

● Experience working in a private medical practice preferred

Physical Requirements:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals to perform the essential functions.

While performing the duties of this job, the employee is consistently required to sit for extended periods of time. The employee may occasionally lift and/or move up to 10-15 pounds.

Commitment to Diversity:

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Vibrant Health Solutions recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business, we hire talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Location:

● 1311 Wakarusa Dr., Lawrence, KS, 66049

Benefits:

● Bonus/Commissions

● Health and Dental Insurance

● Disability Insurance

● Life Insurance

● Retirement Plan

● Employee discounts

● Paid Time Off

Salary Range:

● $20 - $25/hour Bonus/Commission

The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Lawrence, KS 66049: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person