Are you interested in becoming a Crew Member? If so, you'll be responsible for delivering an exceptional customer experience by providing excellent service and expertly crafted products. You'll work in a lively store atmosphere, where you'll have the opportunity to perfect your food and beverage skills, work with friends, and meet new people daily. We believe that a warm smile and a cup of coffee can make someone's day, and as a Crew Member, you have the power to be the highlight of each customer's day.

You’d make a great crew member if you:

• Love working as a team and appreciate the chance to collaborate
• Understand how to create a great customer service experience
• Have a focus on quality and take pride in your work
• Are open to learning new things (especially the latest beverage or food recipe!)
• Are comfortable with responsibilities like cash handling and store safety
• Can keep cool and calm in a fast-paced, energetic work environment
• Can maintain a clean and organized workspace

Qualifications:

• Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security, with or without reasonable accommodation
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients
• Available to perform many different tasks within the store during each shift

Responsibilities:

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
• Work together with the team to prepare food and drinks to customer specifications while following cooking instructions, safety procedures, and sanitary requirements
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms