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Behavioral Health Account Manager
ViaQuest Cleveland, OH
$78k-93k (estimate)
Full Time | Business Services 2 Weeks Ago
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ViaQuest is Hiring a Behavioral Health Account Manager Near Cleveland, OH

Behavioral Health Account Manager

A Great Opportunity/Full Time / $50,000 annual salary 

Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly personalized, specialized and cost-effective care, solutions and services through Hospice, Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include:

  • Assisting facilities/referral sources with administrative duties including consenting patients for services. 
  • Presenting information about our services to groups and individuals.
  • Visiting with facilities, establishing meetings, distributing company literature and developing relationships in the community.
  • Tracking referral data and outcomes. 
  • Tracking and following up with referral sources and patients to ensure quality services are being delivered. 
  • Collaborate with internal teams to market current and new programs. 
  • Coordinate company promotional activities with ViaQuest Marketing Department. 
  • Respond to questions, complaints, and inquiries from families, referral sources and community providers as appropriate. 
  • Research opportunities to exhibit and promote services directly. 

Requirements for this position include:  

  • Experience working in/with SNFs preferred. 
  • Two years of customer service experience within the healthcare field is preferred.
  • Strong communication and a comfort level with public speaking. 
  • Exceptional customer service. 
  • Critical thinking and problem-solving abilities. 
  • Positive, go-getter attitude. 
  • Day travel is required (approximately 75% statewide). 

What ViaQuest can offer you:  

Paid training. 

Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). 

Employee discount program. 

Paid-time off.

Employee referral bonus program. 

About ViaQuest To learn more about ViaQuest visit: http://ViaQuestInc.com From Our Employees To You http://careers.viaquestinc.com/viaquest-culture-of-choice/Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! https://www.viaquestinc.com/contact/external-referral-program/Do you have questions? Email us at Careers@ViaQuestInc.com

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$78k-93k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/24/2024

WEBSITE

viaquestinc.com

HEADQUARTERS

FAIRLAWN, OH

SIZE

200 - 500

FOUNDED

1999

REVENUE

$10M - $50M

INDUSTRY

Business Services

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