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VIA VISUALLY IMPAIRED ADVANCEMENT
Junction, VA | Part Time
$35k-43k (estimate)
3 Months Ago
Switchboard Operator
$35k-43k (estimate)
Part Time 3 Months Ago
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VIA VISUALLY IMPAIRED ADVANCEMENT is Hiring a Switchboard Operator Near Junction, VA

Job DescriptionVIA, Visually Impaired Advancement formerly known as Olmsted Center for Sight (OCS) is seeking a part time Switchboard Operator to work 20 hours or less per week. This position is primarily responsible for answering external and internal calls at the Buffalo VA hospital. Under the direction of the VA Regional Director, the Switchboard Operator is expected to provide efficient, courteous and outstanding customer service to the callers of the Buffalo VA hospital.
Shift times may include daytime, evening, weekend and overnights. Ability to work holidays as scheduled. Applicants will be expected to maintain flexibility in scheduling to the extent practical to meet the needs of a 24 hour help center.
Essential FunctionsDirect callers to desired area
Execute hospital emergency codes
Contact on-call physicians, medical and surgical teams, and key hospital staff
Provide communication support to hospital staff
Provide patient information as requested
Provide general information to all patients, visitors, and VA staff
CompetenciesDemonstrate basic keyboarding and computer skills
Proficient in use of assistive technology
Demonstrate excellent internal and external customer service
Maintain confidentiality and professionalism in a fast paced environment
Comfortable communicating with individuals in crisis or experiencing high levels of stress
Effectively work with individuals of diverse backgrounds
Effectively communicate with colleagues, customers, vendors and/or outside agencies
Prioritize demands and respond accordingly Demonstrate detail orientation in completion of duties Apply agency standards in performance of position duties
Demonstrate ability to problem solve when faced with ambiguity
Ability to work independently
QualificationsMinimum of 6 months in switchboard operation in a hospital setting or related experience required
High School diploma or equivalent preferred
Ability to provide documentation of legal blindness preferred
TO APPLY please click on the link below: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=56200614-5fae-4608-85a8-396fe1d0f78f&ccId=19000101_000001&jobId=338420&source=CC3&lang=en_US VIA is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call Human Resources . About VIA, Visually Impaired Advancement: Join our vibrant team, enjoy your job, and make a positive difference in the lives of others. VIA is a multi-faceted agency helping children and adults who are blind/visually impaired live a full, productive, and independent life. Services include low vision optometry, vision rehabilitation, adolescent recreation, career development and employment. VIA services are in large part supported by revenues generated from its robust business operations offering competitive employment opportunities in manufacturing, warehousing and fulfillment, and telecommunication services. Make the decision to start enjoying your job while also making a positive difference in the lives of others!

Job Summary

JOB TYPE

Part Time

SALARY

$35k-43k (estimate)

POST DATE

03/31/2024

EXPIRATION DATE

06/06/2024

WEBSITE

viawny.org

HEADQUARTERS

Buffalo, NY

SIZE

50 - 100

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