Primary Duties and Responsibilities

• Assist with the management of approximately 10 shuttle drivers. 
• Assist with properly scheduling shuttle team. 
• Uphold high standards of employees on site. 
• Assist in hiring, firing, and disciplinary actions of employees.
• Works closely with Shuttle Supervisor and Regional Manager, as required
• Greet customers in a professional manner upon their arrival/departure.
• Assist customers with wheelchairs or walkers getting in and out of the shuttle.
• Safely operate shuttle to/from the parking areas/designated stops.
• Follow safe driving procedure and safety protocols at all times.
• Abide by all rules and regulations set by the VA.
• Effectively work as a team member with other drivers to ensure a successful transportation schedule.
• Conduct pre/post trip shuttle inspections prior to and after scheduled shift.
• Maintain shuttle in excellent condition by re-fueling and cleaning, as needed.
• Report to duty in company issued uniform; personal hygiene and a professional appearance is expected at all times.
• Report any issues or concerns to the Site Supervisor.
• Perform other duties as assigned.

Qualifications & Skills 

• Must be at least 21 years of age.
• Will be subject to a pre-employment criminal background and DMV check.
• Must pass a pre-employment drug screen.
• Must possess strong customer service skills and the ability to respond calmly and professionally when handling conflict.
• Consistent attendance and reliability required.
• Ability to understand, speak, and write basic English.
• Must have the ability to work independently and within established guidelines, follow directions, and work well with others.

Experience Requirements

• 1-year driving experience
• 1 years management experience, preferred
• Commercial passenger vehicle experience, preferred

Required Licenses or Certifications

• High school diploma or equivalent
• Valid/Current Connecticut Commercial Driver’s License with P endorsement
• Valid/Current DOT Medical Certificate