Licensed Veterinary Technician Responsibilities

Customer Care

• Client communication - provide status updates for hospitalized patients, home care instructions, pre and post-op
  instructions, instruct how to administer medications, etc.. Provide accurate information to clients concerning fees,
  hospital policies and procedures, etc. Address client medical questions with confidence and direct questions to
  veterinarians when appropriate. Can prepare estimates for procedures and discuss financial commitments with clients
  supporting hospital financial policies;
• Client Education - preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, etc.;
• Passive marketing - Promote the practice’s products, programs and services
• Customer Service - Greet clients and escort them and their pets into an exam room, escort the client and patient to the
  front desk, etc

Patient Care

• Restrain animals in a safe, efficient and compassionate manner;
• Assist the veterinarian in medical, surgical and dental procedures; prepare patients for surgery; administer anesthesia;
  monitor patients during surgery and recovery; administer fluids.
• Properly care for all surgical materials; maintain hospital equipment and inventory. Prepare and maintain the surgery
  room, ICU area, exam rooms and treatment areas;
• Follow established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and
  patients through the hospital; consult with veterinarians on a daily basis to plan each day’s activities. Keep doctors
  apprised of potential medical problems, discussions with clients, etc.
• Record keeping (Use of paperless medical record system. Ensure all procedures rendered during the visit are
  documented for proper billing; ensure that all vaccinations, procedures, notes, etc. have been documented in the
  medical record);
• Pharmacy (assist with dispensing medications as directed by the veterinarian, prepare prescription labels and
  appropriately package medication);
• Follow DEA, OSHA and established hospital safety guidelines; follow appropriate safety and handling of hazardous
  materials. Understands the importance of a clean and orderly facility, does not hesitate to clean or organize as part of a
  normal job duty.
• Knowledgeable of common disease states and can alert veterinarians when symptoms change or when concerns arise
  with hospitalized patients.
• Possess a wide range of technical skills: ability to give SQ, IM and IV injections; laboratory skills (obtain and interpret
  samples including fecal testing, ear cytology, urinalysis, and blood work); demonstrates proper radiograph technique
  following safety protocols; performs electrocardiograms; places IV catheters and properly cares for them; understands
  the use and care of IV pumps including CRIs; prepares patients and the machine for an ultrasound procedure; prioritize
  and handle multiple tasks in a calm, organized manner; performs emergency treatment such as control of bleeding,
  opening airways, and external cardiac massage