35 Customer Experience Coordinator Jobs in Washington, DC
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Veterinary Emergency Group is Hiring a Customer Experience Coordinator Near Washington, DC
WHO WE ARE
Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment.
TALENT CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we’re aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we’re ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, “yes.” We do the same and more for our teams. In fact, VEG is one of this year’s nominees for INC Magazine’s Best Places to Work!
WHO WE NEED
We are looking for a talented, friendly, and energetic Receptionist to join the VEG family! You are someone who is energized by helping people, providing exemplary customer service and providing a smooth and seamless experience for our customers.
WHAT YOU’LL DO
- Provide first level customer service
- Handle all phone inquiries, transferring calls to appropriate party
- Greet clients and their pets
- Keep reception desk tidy and the refreshment center fully stocked
- Enter client information into company software
- Process payments
WHAT YOU NEED
- 2 years of prior experience working as a Receptionist is a must
- Prior experience with animals in a veterinary environment is a major plus!
- Knowledge of Infinity/ImproMed is a major plus
- Flexible and available to work nights, weekends and holiday shifts
WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
- Industry-leading compensation
- Something new every day - you’ll never be bored in emergency medicine
- We build our hospitals from scratch. You’ll be using all of the latest equipment and technology.
- Generous employee pet discount
- Referral rewards - tell your friends why they should come work for VEG too!
- Health, Vision, and Dental Insurance
- 401K w/ company match
- Paid parental leave - 10 weeks of paid leave at 100% of regular salary
- Unlimited Continuing Education opportunities - we want to help you grow in your career!
- Flexible work schedules for a true work-life balance *Seasonal Positions Available*
- Growth and relocation potential
- Groceries sent to the hospitals weekly for the staff to enjoy, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
- Lastly, because while our work is serious, we believe that it should also be fun!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Job Summary
Full Time
$44k-57k (estimate)
01/21/2024
04/26/2024
veterinaryemergencygroup.com
BROOKLYN, NY
25 - 50
2014
Private
INBAL LAVOTSHKIN
$10M - $50M
Related Companies
The following is the career advancement route for Customer Experience Coordinator positions, which can be used as a reference in future career path planning. As a Customer Experience Coordinator, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Coordinator. You can explore the career advancement for a Customer Experience Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Coordinator job description and responsibilities
They highlight friction points that need to be addressed or present results of customer feedback.
03/24/2022: New Orleans, LA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
02/27/2022: Tucson, AZ
The job of a customer experience manager requires aligning various organizational teams with the wants and needs of the customer.
02/06/2022: Moline, IL
The customer success manager refers to a leadership position overseeing teams or may only refer to direct client relations.
01/05/2022: Mesa, AZ
Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel.
01/07/2022: Knoxville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Coordinator jobs
Ability to understand and analyze data, helps them track trends and customer actions.
02/01/2022: Passaic, NJ
Customer service specialists are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/24/2022: Lebanon, PA
A customer relations specialist must have excellent communication and organizational skills to ensure customer satisfaction and maintain healthy business relationships with the customers.
02/28/2022: Corpus Christi, TX
Demonstrated knowledge of customer expectations and requirements.
01/30/2022: Columbus, MS
Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.
02/15/2022: Chicago, IL
Step 3: View the best colleges and universities for Customer Experience Coordinator.
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