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A global financial services company is seeking a Technical/Procedure Writer for their office in Chicago on a long-term temporary basis.
Location: Chicago, IL
Duration: 6 months initially, opportunity for extensions
Job responsibilities:
· This position will be responsible for preparing, reviewing, revising, and developing procedures through partnership with Product Subject Matter Experts and Library Functions Heads to maintain accuracy of content.
· Create, modify, and write standardized procedures, supplemental documents, and process map workflows per business requirements through partnership with Product Subject Matter Experts and Library Functions owners to maintain accuracy of content.
· Continuously ensure that documents are updated, streamlined, maintained- and archived appropriately.
· Maintain ownership of Middle Office Supporting Documents in centralized location.
· Work across organizational boundaries with internal partners to ensure the delivery of quality products and services.
· Build relationships and establish credibility, which is founded on a detailed understanding of operational data and processes.
· Foster an environment of trust with internal partners and their senior management, where issues are escalated, identified, and resolved effectively.
Required qualifications, skills, and capabilities:
· Strong project management and critical thinking skills.
· Experience developing, writing, and maintaining standard operating procedures.
· Ability to write high-quality procedures in a simple, clear, and concise manner.
· Previous experience adapting to a fast paced, transformative work environment while driving results.
· Excellent interpersonal, influencing, communication and partnership skills.
· Passion for learning new working models, technologies, and industry trends.
· Ability to work with technology teams to help improve user accessibility and interface.
· Motivated and results oriented creative thinker.
· College degree preferred, and / or 6 years of experience in client service, operations, technology, sales, or portfolio management. Financial services experience is a plus.
Temporary
Business Services
$71k-89k (estimate)
03/25/2024
06/06/2024
theclgrp.com
NEW YORK, NY
<25
2006
<$5M
Business Services
Welcome to the Veterans Souring Group company profile. Veterans Sourcing Group (VSG) is a Service Disabled Veteran Owned Small Business SDVOSB. Veterans Sourcing Group was formed to honor our Heroes by enabling Veterans to find employment and assisting companies, large and small, to gain access to Veterans. Today, the US Military Veteran returning from active duty abroad is increasingly being shut out of IT Jobs due to off shoring, lack of experience, lack of training or a combination of both. The Veterans Sourcing Group solution combines the talents of the C&L Group professionals who current...ly compete with the Indian Outsourcers with the veteran experiences of its JV partner to provide the necessary training, coaching, guidance and placement services to our Veterans to locate and succeed in these high tech jobs. Veterans Sourcing Group, a SDVOB designated firm, is in position to receive preferential treatment by Industry and Government in the award of contracts that may otherwise have gone offshore. Companies with active Diversity Programs are able to include VSG spend and or staff augmentation headcount in fulfillment of their diversity and minority goals as a result of our 51% ownership by a Service Disabled Veteran. The Veterans Sourcing Groups motto, Keeping American Jobs for American Vets, is designed to not only be a catchy phrase but to honor the service of our nations best, the Veterans. We focus on developing needed partnerships by reaching out to the Public and Private Sectors and the US Government through agencies such as the Veterans Administration to get them to share in its Vision and Goals.
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