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$79k-104k (estimate)
0 Months Ago
Shared Services Team Lead
$79k-104k (estimate)
Full Time | Insurance 0 Months Ago
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Veteran Benefits Guide is Hiring a Shared Services Team Lead Near Las Vegas, NV

Who we are:
Veteran Benefits Guide (VBG) was founded by former United States Marine, Joshua Smith. Josh was employed by the Veteran Benefits Administration (VA) as a Rating Veteran Service Representative. While working in this capacity, Josh was thoroughly trained in the VA’s Disability Compensation System. Recognizing the need to provide Veterans a better option for processing their VA disability claims, Josh set out to create a means to expedite them through the VA claim process while also obtaining the benefits Veterans deserve. Years later, VBG has successfully guided over 10,000 Veterans with submitting their VA disability claims, resulting in substantially increased compensation benefits for their disabilities that are related to active-duty service.
What we’re looking for:
  • A JoshCo Group LLC Shared Services Team Lead is responsible for:
  • Management of the daily workflow and the leadership of the site Underwriting, Case Review, and/or Network Support teams. 
  • This position requires an individual with strong management or supervisory skills with the authority to ensure that the unit meets all completeness, accuracy, production, and timeliness standards in the eligibility review of clients’ claims. In addition to the day-to-day supervision of the site Underwriting, Case Review, and/or Network Support teams, the Shared Services Team Lead will work with the Shared Services Manager (I or II) and the Regional Operations Manager to improve decision-making processes and training. 
  • The Shared Services Team Lead must be able to assist the management team in leading change, promoting a positive team attitude, and effectively responding to unexpected changes or demands.
  • The Shared Services Team Lead is responsible for all completeness, accuracy, and production related to the DBQ application in adherence to VA standards.
Essential functions:
  • The primary purpose of the role is to provide proactive support, supervision, and development of the site Underwriting, Case Review, and/or Network Support teams 
  • Reports team performance and metrics to site Shared Services Manager 
  • Acts as the primary resource for site Underwriting, Case Review, and/or Network Support team regarding technical and performance development
  • Monitors daily, weekly, and monthly performance of assigned teams, reporting performance to site Shared Services Manager 
  • Provides process improvement insight, methods, and conceptual expertise to assigned teams
What we offer:
We invest in our people, supporting their growth through mentorship and professional development. We strive to offer a work-life balance, creating a culture that is people-focused and fun. Here are some of the benefits you can expect as part of our team: 
  • Great competitive wages with annual increases
  • Work/life balance – we work hard but VBG is also respectful of time off for our employees and their family. We offer a Monday – Friday 8 to 5 schedule and overtime is available but entirely voluntary
  • Casual but professional work environment
  • Benefits - bonus and incentive programs, start with 2 weeks’ vacation, paid sick time, 401k with company match, a choice of health/dental/vision plans with company premium contributions, and many other benefits
  • Investing in your growth and development in-house training and on-the-job development prepare our employees for promotional advancement, leadership opportunities, and lateral transfer skill development
Where we’re located:
This position is based in our Las Vegas, Nevada office on East Warm Springs Road. This is an in-office position.
How to apply:
Visit our website at http://www.vetbenefitsguide.com where you can read more about us and view all our latest career opportunities to see if this or another role fits you best. 
EEOC:
 Veteran Benefits Guide (VBG) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), gender (including gender identity and gender expression) genetic characteristic, sexual orientation, registered domestic partner status, age, military or veteran status, hairstyle or hair texture, reproductive health decision making, or any other characteristic protected by federal, state, or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Insurance

SALARY

$79k-104k (estimate)

POST DATE

04/12/2023

EXPIRATION DATE

05/15/2024

WEBSITE

vetbenefitsguide.com

HEADQUARTERS

LAS VEGAS, NV

SIZE

25 - 50

FOUNDED

2018

CEO

JOSH SMITH

REVENUE

<$5M

INDUSTRY

Insurance

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