POSITION SUMMARY:

• Responsible for appropriate follow-up of filed medical claims to insure timely collection of claims payments.

POSITION RESPONSIBILITIES:

• Analyzes Medicare, Medicaid remittance advices and insurance carrier’s explanations of benefits to ensure accurate and prompt processing of claims.
• Reviews billings to patients after insurance carriers have paid or denied claims to ensure prompt account balance payments.
• Routinely works accounts receivables to recover unpaid account balances.
• Communicates effectively with patients, insurance companies, hospitals, clients, and others to resolve account balance issues.
• Sorts and files correspondents.
• Maintains strict confidence of all patient accounts and complies with all company policies and HIPPA regulations.
• Performs other jobs and/or duties as requested by supervisor.

PERFORMANCE CHARACTERISTICS:

• Understands computer processing. Has knowledge of spreadsheets, word processing, email messaging, and internet navigation.
• Consistently demonstrates a customer service orientation and communicates effectively. Has good interpersonal skills, is empathetic, listens for understanding and has pleasant telephone presentation skills.
• Has excellent organizational skills. Can organize and prioritize tasks to accomplish work. Multi-tasks and manages time effectively.
• Acquires new skills and learns quickly. Can effectively cope with change and shift gears comfortably.
• Supports PFS team by contributing, cooperating, sharing knowledge and working collaboratively with others.

EDUCATION & EXPERIENCE:

• High School diploma or equivalent.
• Ability to use personal computers and effectively navigate common software programs.

Job Type: Full-time

Pay: $13.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Office

Ability to commute/relocate:

• Magee, MS 39111: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Organizational skills: 1 year (Preferred)
• Medical coding: 1 year (Preferred)

Work Location: In person