Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the Donor Services Supervisor, supports Donor Specialists, Senior Donor Specialists, and Team Leads by identifying efficient and effective ways to support a positive and quality experience for each donor through quality and safety that promotes donor experience and employee engagement.

Responsibilities

• Greets and treats donors and co-workers with respect and courtesy.
• Conducts donor registration.
• Performs donor screening (collects donor histories), mini-physical, and finger stick.
• Can be appointed to escort donors (especially at High Schools) to refreshment area and assist with reaction by ensuring donor safety by guiding donor to the floor, reports incident to Team leader or Phlebotomist for donor treatment.
• Performs arm care procedure post donation and provides post donation instructions.
• Rebooks donors for future appointments.
• Packs supplies and equipment for mobile drives.
• Maintains work average of 8-10 hours a week per scheduled hours around school and extra curricular activities.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

• High School enrollment or active enrollment in general education program required

Experience

• 1-3 years Experience or participation in club or team activities preferred

Knowledge, Skills and Abilities

• Ability to assist in problem solving required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job required
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required
• Basic mathematical aptitude required
• Ability to organize work to provide productive work flow required
• Flexibility to work independently and with a team required
• Strong attention to detail required
• Good communication skills, including the ability to provide feedback to peers required

Tools and Technology

• Personal Computer (desktop, laptop, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Outlook email required
• HemaConnect to schedule donors for next appointments (Rebooking) required
• Title21 to read and sign off on SOP's (Standard Operating Procedures) required
• On-site software to register donors required