Overview

VEIC is a sustainable energy company on a mission to generate the energy solutions the world needs. For over 30 years VEIC has been working with governments, utilities, foundations, and businesses across North America to develop and deploy clean energy services that provide immediate and lasting change. With expertise in energy efficiency, building decarbonization, transportation electrification, and new approaches for a clean and flexible grid, VEIC brings innovative solutions to the market.

The Business Solutions Analyst is responsible for analyzing and improving our company's business systems and processes. They will work closely with internal stakeholders to gather requirements, develop solutions, and implement changes that will enhance our overall efficiency and effectiveness. Work may include ways to streamline production processes, create better lines of communication, and determine what software products, and processes are most useful to the company.

We are committed to building an inclusive work community that represents a vibrant diversity of background, experience, perspective, and thought. Climate change impacts all of us; however, we are impacted differently based on our identities and experiences. We all deserve a place at the table to make decisions about our collective future – we hope you’ll consider joining us as we work towards our vision for a healthy planet, thriving people, and energy justice. 

Qualified candidates located in the states where we do business will be considered: CA, CT, DC, DE, HI, MA, MD, ME, MI, MT, NJ, NY, PA, OH, RI, VA, VT, and WI. Candidates across all markers of identity (age, race, gender, ability, veteran status, communication style, etc.) are highly encouraged to apply. 

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Responsibilities

• Collaborate with stakeholders to understand business needs and requirements
• Collaborate with subject matter experts within DATS-IT to create solutions to meets the needs of the business that include process improvements/solutions, reporting/BI solutions and software (developed and/or procured) solutions
• Lead the development of functional and technical requirements for software applications and systems. Ensure clear documentation of said requirements and any pertinent, relevant details are captured
• Analyze business needs to identify areas for improvement; design and implement efficient process solutions
• Lead projects from inception to completion, ensuring that project milestones are met on time and within budget
• Leverage change management best practices to increase project success
• Conduct user acceptance testing to ensure software meets requirements and specifications
• Provide training and support to end-users on new systems and processes
• Develop and maintain system documentation, including user manuals and training materials
• Collaborate with VEIC divisions to establish tracking and reporting systems for key organizational metrics
• Draft communications as needed to ensure clarity around business goals and initiatives
• Provide routine support for software issues and requests
• Provide support to the activities of VEIC as necessary to accomplish organizational goals and objectives
• Other duties as assigned

Qualifications

• Strong personal commitment to the mission, vision, goals and values of VEIC.
• Bachelor’s degree experience or a combination of education and experience from which comparable knowledge and skills are acquired.
• 5-7 years of experience in business analysis, project management, or a related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Knowledge of project management methodologies and tools
• Familiarity with software development lifecycles and Agile methodologies
• Proven ability to manage multiple projects simultaneous
• Experience across multiple disciplines such as project/portfolio management, quality management/continuous improvement, advanced facilitation, problem-solving, software development, change management, and/or implementation of service-based programs
• Strong interpersonal skills, ability to work collaboratively in a fast-paced environment, and the ability to handle competing priorities are essential.
• Proven ability to be organized, detail oriented and accurate essential.