Job Purpose:

Job Responsibilities:

Additional Responsibilities & Qualifications:

• Submit New Item Requests (NIR’s).
• Enter forecast demand changes.
• Route orders emailed to the Customer Service Veritiv group box to the proper Customer Experience Center mailbox.
• Enter price changes on 5 or more items in Deal Manager.
• Enter aged credits as well as large volume credits and rebills.
• Run and send basic reports.
• Complete Electronic Data Interchange (EDI) Onboarding of new accounts.
• Complete Robotic Process Automation (RPA) maintenance as needed.
• Field Request For Information (RFI)/Compliance requests and support initial submittal.
• Provide order support for Electronic Data Interchange (EDI).
• Build and submit customer invoices and billing summaries.
• Enter Customer Part Number (CPN) data into Enable for five or more items.
• Other duties as assigned.

Qualifications:

• High School diploma/GED required; Associates/bachelor’s degree preferred.
• Proficient in Microsoft Office Suite
• High Integrity and Work Ethic
• Experience with Salesforce.com preferred
• Detail Oriented
• Excellent Organizational Skills
• Strong team player (peers, other functions, management)
• Strong Customer Service Skills (Friendly / Courteous / Helpful)
• Strong Communication Skills (Listening / Verbal / Written)
• Excellent follow-up skills
• Ability to work in team environment.
• Demonstrates a willingness to learn.

Work Experience:

Education:

What We Offer

• Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.

Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we’re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.

Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job's essential functions as defined by applicable disabilities law.