Overview

To contribute to the growth and profitability of both the Community Banking Center (branch) and the bank, by creating a positive working environment and providing superior banking services to customers in a professional manner.

Responsibilities

• Acquires new and expands existing consumer and small business banking relationships in addition to day-to-day management of a branch.
• Maintains knowledge and educates the office team on products, services, technology and policies. Ensures high quality, accurate customer service every time.
• Implements business and sales plans and ensures all team members are working toward these goals through individual sales and referrals to Business Partners.
• Fosters and develops community relationships.
• Has branch operations responsibility, such as ensuring that the team is trained and applying technology, policies and procedures.
• Complies with Bank security practices.
• Coaches, counsels, develops work schedules, is responsible for all employee related activities.
• Attention to regulatory requirements and compliance training applicable to position (Bank Secrecy Act, Customer Information Privacy ETC)
• Integrity, discretion, and respect for confidential information are essential.

Qualifications

• Experience managing both a sales and operations team preferred
• Demonstrated ability to coach and develop individuals and the team to high achievement.
• Banking experience and community involvement in the local market helpful.
• Excellent customer service skills and behaviors; is highly motivated, focused, and goal oriented.
• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
• Strong organizational skills with attention to detail
• Ability to multi-task
• PC and internet proficiency
• The individual should have 2 years of retail banking or related experience in a financial service industry.
• Candidate must have a proven track record of successful service and sales performance.
• High school graduate or equivalent
• Strong knowledge of competition and product knowledge needed.

Company Overview:

Truth in Texas Banking. That’s what we’re about. Founded in 2010, we are one of the ten largest banks headquartered in the state of Texas. We became a publicly traded company in 2014 and in 2020 and 2021 we were listed on Fortune’s 100 Fastest Growing Companies. Headquartered in Dallas, Texas, we’ve built a bank forever rooted in truth, transparency, and uncompromising integrity.

We know our strongest asset is the passion, authenticity, and talent of our people. We focus on the growth and development of each team member to unlock potential to “Be Your True Self.” Our “True You” culture is made up of five pillars:

With this as our foundation, we’ve built a bank of people who are transparent, tell the truth, and act with integrity. We unite together in common purpose - caring deeply for our clients and communities, communicating openly with each other, and treating everyone with respect. Visit our website at www.VeritexBank.com and come see how we’re bringing truth and transparency to Texas banking.

Veritex Community Bank does not accept unsolicited resumes from recruiters or employment agencies. Veritex Community Bank is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, Veritex reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Veritex Community Bank. 

If your agency would like to be considered as a potential future recruiting partner, please leave your contact information at Recruiting@VeritexBank.com.

Work environment and Physical demands: The employee may occasionally lift and/or move up to 25 pounds. The employee may occasionally stand, walk, reach, climb, balance, stoop, kneel, crouch, or crawl. The work environment and physical demands are those of a standard office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Disclaimer: This job description is not an inclusive list of all duties and responsibilities of the position. Incumbents will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Veritex Bank reserves the right to amend and change responsibilities to meet business and organizational needs.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Veritex Community Bank is an equal opportunity employer. Veritex Community Bank Corporate Human Resources, Dallas, Texas.