Travelling Release of Information Specialist
Summary of Position:
The Traveling ROI Specialist initiates the medical record release process by inputting data into Verisma Software. The ROI Specialist works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. Traveling ROIS’s will be required to be physically present at multiple sites based on client needs.
Duties & Responsibilities:

• Process medical ROI requests in a timely and efficient manner.
• Process requests utilizing Verisma software applications.
• Support the resolution of HIPAA-related release issues.
• Organize records and documents to complete the ROI process.
• Read and interpret medical records, forms, and authorizations.
• Provide exemplary customer service in person, on the phone and via email, depending on location requirements.
• Interact with customers and co-workers in a professional and friendly manner.
• Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained.
• Attend training sessions, as required.
• Live by and promote Verisma company values.
• Perform other related duties, as assigned, to ensure effective operation of the department and the Company.

Minimum Qualifications:

• HS Diploma or equivalent, some college preferred
• RHIT certification, preferred
• At least 4 years of medical record experience
• At least 1 year of service as a release of information specialist
• At least 2 years of experience completing clerical or office work
• Clean driving record with up-to-date insurance
• Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
• Experience in a healthcare setting, preferred
• Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred
• Tact and diplomacy to be able to work collaboratively with different Managers and co-workers depending on the account being supported
• Must maintain necessary background, drug and health screening as required by the accounts being supported
• Must be able to work independently
• Must be detail oriented