Onsite Release of Information Specialist - Little Rock, AR Summary of Position:The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position will be based at a Verisma client site. Duties & Responsibilities:Process medical ROI requests in a timely and efficient mannerProcess requests utilizing Verisma software applicationsSupport the resolution of HIPAA-related release issuesOrganize records and documents to complete the ROI processRead and interpret medical records, forms, and authorizationsProvide exemplary customer service in person, on the phone and via email, depending on location requirementsInteract with customers and co-workers in a professional and friendly mannerUtilize reference material provided by Verisma to ensure compliance and confidentiality is always maintainedAttend training sessions, as requiredLive by and promote Verisma company valuesPerform other related duties, as assigned, to ensure effective operation of the department and the CompanyMinimum Qualifications:HS Diploma or equivalentStrong customer service skills and experience requiredMedical record experience preferredExperience completing clerical or office work, answering phones and working with customers/patients, etc.Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasksExperience in a healthcare setting, preferredKnowledge of HIPAA and state regulations related to the release of Protected Health Information requiredMust be able to work independentlyMust be detail oriented